Team Manager - Redditch Extra

Tesco PLC; Oakenshaw; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with employer contributions

Flexible working

Uniform provided

Job summary

Tesco PLC in the United Kingdom is seeking an experienced Team Manager to lead in-store teams and deliver a great customer experience. You will recruit, train and develop colleagues to build a capable, high-performing team and coach them to be knowledgeable about products with a customer-first approach.

You will drive trade activity using insights to grow sales, support the Store Change Plan, and ensure safety and legal trading while seeking opportunities to serve customers and communities

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills and ability to share knowledge and collaborate to deliver strong results.
• Welcoming, customer-first approach with strong relationship-building.
• Resilience and sound judgement to make effective decisions.
• Awareness of competitor activity and ability to identify new ideas and initiatives.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Recruit, train and develop colleagues to build a capable, high-performing team.
• Coach the team to be knowledgeable and passionate about products, ensuring great range, quality and service.
• Lead trade activity using insights to grow sales and maximise profit.
• Contribute to Store Change Plan and optimise resources to benefit customers.
• Identify and resolve root-cause issues with sustainable, long-term solutions.
• Prioritise colleague safety and ensure legal trading by using safety tools effectively.
• Serve customers and communities by staying curious and seeking improvements.

Skills

Team leadership

Communication skills

Customer focus

Decision making

Coaching

Market awareness

Job description

Team Manager shift patterns vary day to day but are planned in advance to support work-life balance.

You will be responsible for

Leading the team to deliver a great experience for customers in-store.

Recruiting, training, and developing colleagues to build a capable, high’performing team.

Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.

Lead trade activity, using insight and expertise to grow sales and maximise profit.

Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.

Identifying and resolving root’cause issues with sustainable, long’term solutions.

Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.

Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Proven experience leading and developing high’performing teams.

Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.

A welcoming, customer’first approach, building strong relationships with colleagues and customers.

Resilience and sound judgement to make effective decisions that support both customers and colleagues.

Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.

Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably., Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It's part of what makes Tesco such a great place to work, and we're proud to have been accredited as one of Britain's Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Days From time To time Mon 12:00:00 22:00:00

Tue 07:00:00 18:00:00

Wed 07:00:00 18:00:00

Fri 07:00:00 18:00:00

Sat 07:00:00 18:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Competitive salary with an excellent benefits package., Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)

Flexible working available from day one

10% off with your Colleague Clubcard, rising to 15% on pay’day weekends, with a second card to share with family

Free wellbeing services to support your mind, body and life

Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%

A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes

Uniform provided, plus policies to support you through life's key moments