Inside Sales Team Lead

XMA; Nottingham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading IT services company is seeking an Inside Sales Team Leader in Nottingham. The role involves managing a sales team, driving performance, and enhancing sales activities. Ideal candidates will have experience in sales environments, strong communication skills, and a commitment to fostering an inclusive workplace.

Benefits

Private Healthcare

Pension

25 days holiday rising to 30

Group Life Insurance

Income Protection

Gym Discounts

Free Fuel Fridays

Employee of the Quarter

Employee Referral program

Qualifications

• Experience in a target-driven sales environment.
• Ability to manage and coach a team.
• Knowledge of sales processes and activity management.

Responsibilities

• Manage a team of Inside Sales Representatives and monitor performance.
• Engage with customers and act as the primary contact.
• Assess team skills and provide mentoring.

Skills

Team Management

Sales Activity

Communication Skills

Job description

1 day ago Be among the first 25 applicants

LOCATION: Nottingham/St Albans

SETTING: Office based with two days a week working from home

BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program, and many more.

Are you a sales team leader looking for your next move? Do you thrive on driving activity to increase revenue and enjoy supporting a team?

If so, we may have the role for you!

Established in the 80s, XMA has grown to become one of the top ten largest value-added resellers in the UK. We are an independent UK company with full geographic coverage, serving a diverse customer base across the public and private sectors.

We are recognized for helping organizations and users achieve more with technology. We specialize in realizing individual ambitions to transform and evolve through consulting, defining, adapting, and delivering real-life outcomes in close collaboration.

Due to growth, we have an exciting opportunity for an Inside Sales Team Leader. We seek a candidate experienced in mentoring and developing colleagues, driven to boost sales activity, and capable of inspiring their team.

Key responsibilities include, but are not limited to:

• Managing a team of Inside Sales Representatives, monitoring performance against KPIs, and conducting regular 1-2-1 meetings.
• Engaging with customers and acting as the team’s primary contact for queries.
• Assessing team members' skills, providing mentoring, and scheduling appropriate training.
• Overseeing daily sales activities, CRM updates, opportunity management, vendor training, and engagement.

We are looking for someone with experience in a target-driven sales environment, capable of managing and coaching a team to maximize sales activity.

• You should understand internal sales functions and how to motivate and support your team.
• Experience managing KPIs and identifying training needs is essential.
• Knowledge of the sales process and activity management is required.
• Strong verbal and written communication skills are necessary, with comfort in various communication styles.

Knowledge of IT hardware and services is advantageous, but we primarily seek candidates with direct sales experience in sectors like IT, mobile phones, broadband, or B2B environments. If this describes you, click apply for immediate consideration.

We are committed to fostering an inclusive environment where employees feel encouraged to share their perspectives, leverage their strengths, and act authentically. We believe diverse teams are strong teams and welcome applicants from all backgrounds and experiences.

As an equal opportunity employer and a Disability Confident Level 2 employer, we ensure accessible recruitment practices and participate in the Guaranteed Interview Scheme for candidates with disabilities who meet the minimum role criteria. Join us and be part of a diverse, supportive team where your skills are valued.

If you have any accessibility requirements, please contact us at [e-mail], and we will assist you.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales and Management

Industries

• IT Services and IT Consulting

Referrals increase your chances of interviewing at XMA by 2x.