Inside Sales Representative, Dover

P&O Ferrymasters; Dover; On-site; GBP 38,000 - 42,000; Full time

Job summary

An established industry player is seeking a dynamic Inside Sales Representative to join their growing freight sales team. This exciting role involves generating new business, managing customer relationships, and collaborating with operational teams to ensure efficient service delivery. The ideal candidate will have a strong background in sales within the transport or logistics sector, excellent communication skills, and the ability to thrive in a fast-paced environment. With opportunities for personal and professional development, this position promises a rewarding career path in the logistics industry.

Benefits

Company Pension

P&O Ferries Travel Concessions

Employee Assistance Scheme

Wellbeing Programme

Personal and Professional Training

Voluntary Health Insurances

Cycle to Work Scheme

Green Car Discounts

Retail Discounts

Qualifications

• Minimum 2-3 years of proven sales experience in transport or logistics.
• Strong understanding of European transport operations.
• Excellent verbal and written communication skills.

Responsibilities

• Generate new business and manage customer relationships.
• Collaborate with operational teams for efficient service delivery.
• Maintain CRM with up-to-date client information.

Skills

Sales Experience

Customer Service Skills

Communication Skills

Organizational Skills

Time Management

Problem Solving

Education

A-level or equivalent

Tools

MS Office Suite

Job description

The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales.

Inside Sales Representative

Location: Ipswich, or Dover – office based

Hours per week: Full-time (40 hours per week)

Salary: £38,000-42,000 per annum depending on experience

Your role

You will be part of a dynamic and growing freight sales team based in our office in Ipswich, Suffolk, responsible for acquiring new business, maximizing revenue opportunities, and building strong relationships with both existing and potential clients. You will play a crucial role in contributing to our commercial growth and developing your sales career within the transport and logistics industry.

Key responsibilities

As Inside Sales representative you will be responsible for generating new business, managing customer relationships, and collaborating with operational teams to ensure efficient service delivery.

You will:

• Actively contribute to the company's commercial growth by generating new door-to-door and customs business, meeting sales targets (KPIs), and exploring all potential business opportunities with both new and existing customers.
• Establish and maintain strong customer relationships, understanding their requirements, exceeding expectations, and resolving issues. Occasional customer visits and thorough sales reporting.
• Work closely with operational teams, proactively seeking additional loads and understanding the company's operational processes.
• Identify business opportunities and address fluctuations in load counts through proactive analysis of booking summaries.
• Maintain the CRM system with up-to-date information on new and existing clients, including all business opportunities.
• Identify market opportunities and threats.
• Provide regular updates to the Freight Sales Manager and Customs Team.

Your profile

As Inside Sales Executive, you have significant experience in sales within the transport or logistics industry and possess excellent communication and relationship-building skills.

You will:

• Have a minimum 2-3 years of proven sales experience ideally within a transport or logistics operation.
• Possess a strong understanding of European transport. Experience of working within an operational department for a transport company would be highly desirable.
• Have excellent customer service and communication skills both verbal and written.
• Be proficient in MS Office Suite, and have accurate data input skills.
• Exhibit strong organizational and time-management skills.
• Have the ability to work independently and as part of a team.
• Be educated to A-level or equivalent (logistics-related studies are desirable).
• Possess a logical mindset, with excellent attention to detail and the ability to learn and memorise information.

Who are we?

We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.

We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.

We offer

P&O Ferrymasters offers a competitive package in line with the seniority of the position. Salary will be dependent on experience of the successful candidate.

Other benefits include Company pension, P&O Ferries travel concessions, and an Employee Assistance Scheme, backed by a wellbeing programme along with opportunities for personal and professional training and development. We also offer a benefits platform including a range of voluntary health insurances, cycle to work, green car and retail discounts.

Time to act!

Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know! Please apply with your CV and covering letter as soon as possible to [e-mail]. We look forward to hearing from you!