Inside Sales Representative

DASI; North Hertfordshire; On-site; GBP 25,000 - 38,000; Full time

Job summary

DASI is hiring an Inside Sales Representative to grow our aircraft parts marketplace. You will manage calls and emails, process orders, and collaborate with global teams in Miami, the UK, and Singapore to maximize sales profitability.

The role emphasizes building relationships, meeting sales targets, and delivering excellent customer service in a fast-paced environment.

Qualifications

• 1–2 years of inside telesales experience required.
• Sales track record of overachievement.
• Aviation industry experience is a plus.
• Associate degree or comparable industry experience.

Responsibilities

• Manage calls and emails to generate orders and provide service to customers.
• Collaborate with Sales, Purchasing and Customer Service across regions.
• Review quotes and follow up to close opportunities.
• Deliver timely and accurate processing of enquiries and sales orders.
• Aim for customer satisfaction through efficient service.

Skills

Collaborative working

Multi-tasking

Clear communication

Customer focus

Adaptability

Education

Associate degree or equivalent

Job description

Job Details

Job Location: UK Work Location - HERTFORDSHIRE AL10 9NE

Reports to

Inside Sales Manager

Location

Miami, USA

Function

Sales

Direct Reports

No

For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries.

DASI is embracing the potential of online sales and their digital marketplace, which has been growing exponentially and has tremendous potential with the right technology team in place to support and take it to the next level.

Purpose

At DASI, the role of the Inside Sales Representative is key in achieving growth, account penetration and maximizing sales profitability. We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. On a day-to-day basis, you will manage calls and emails, completing orders and providing service to customers. You will also collaborate with your counterparts in Sales, Purchasing and Customer Service in Miami, the UK and Singapore.

Key accountabilities

• Establish, develop, and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
• You will multitask calls, emails, and data entry, providing product, price and availability information to customers as requested.
• After having become really versed on your targets, you will review quote activity and initiate follow ups.
• Service to our customers is highly important, your aim is to deliver customer satisfaction through the timely, efficient, and accurate processing of enquiries, sales orders, expedite requests, web shop enquiries.
• Collaboration is one of our key values. To this end, on any given day, we will find you conferring with the Asset Management Team to make sure pricing is accurate and achieving our cost targets.
• Participate in process improvement activities.
• Achieve individual sales targets.
• Perform all other duties as assigned.

Key skills and competences

• Develop collaborative working relationships.
• Manage multiple tasks seamlessly and adapt to the work environment.
• Clearly communicate in verbal and written form to all levels.
• Display flexibility, adaptability, and innovation.
• Shows a passion for the customer, fellow employees, and the business that we’re in.

Qualifications

• Experience and qualifications:
• 1-2 years of inside telesales experience required.
• Sales track record of overachievement.
• Previous experience in the aviation industry and target-based environments is a plus.
• Associate degree or comparable industry experience.