Inside Sales Representative

Dasi Llc; Hatfield; On-site; GBP 29,000 - 52,000; Full time

Job summary

DASI is seeking an Inside Sales Representative to drive growth by managing calls and emails, processing orders, and delivering top-notch service to customers worldwide. You will collaborate with teams in Miami, the UK and Singapore to meet targets and improve processes.

The ideal candidate has 1–2 years of inside telesales experience, a track record of overachievement, and a customer-focused mindset. This role emphasizes fast-paced, responsive sales cycles and cross-functional collaboration.

Qualifications

• 1-2 years of inside telesales experience required.
• Sales track record of overachievement.
• Experience in aviation industry is a plus.

Responsibilities

• Establish, develop and maintain relationships with current and prospective customers in the assigned territory/market segment to generate new business.
• Multitask calls, emails and data entry; provide product, price and availability information.
• Review quote activity and initiate follow-ups after learning targets.
• Deliver customer service through timely, accurate processing of enquiries and orders.
• Collaborate with Asset Management Team to ensure pricing accuracy and meet cost targets.
• Participate in process improvement activities.
• Achieve individual sales targets.
• Perform all other duties as assigned.

Skills

Relationship building

Task management

Communication skills

Adaptability

Education

Associate degree or comparable industry experience

Job description

Reports to:Inside Sales ManagerLocation:Miami, USAFunction:SalesDirect Reports:NoFor nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries.DASI is embracing the potential of online sales and their digital marketplace, which has been growing exponentially and has tremendous potential with the right technology team in place to support and take it to the next level.Purpose:At DASI, the role of the Inside Sales Representative is key in achieving growth, account penetration and maximizing sales profitability. We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. On a day-to-day basis, you will manage calls and emails, completing orders and providing service to customers. You will also collaborate with your counterparts in Sales, Purchasing and Customer Service in Miami, the UK and Singapore.Key accountabilities:Establish, develop, and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.You will multitask calls, emails, and data entry, providing product, price and availability information to customers as requested.After having become really versed on your targets, you will review quote activity and initiate follow ups.Service to our customers is highly important, your aim is to deliver customer satisfaction through the timely, efficient, and accurate processing of enquiries, sales orders, expedite requests, web shop enquiries.Collaboration is one of our key values. To this end, on any given day, we will find you conferring with the Asset Management Team to make sure pricing is accurate and achieving our cost targets.Participate in process improvement activities.Achieve individual sales targets.Perform all other duties as assigned.Key skills and competences:Develop collaborative working relationships.Manage multiple tasks seamlessly and adapt to the work environment.Clearly communicate in verbal and written form to all levels.Display flexibility, adaptability, and innovation.Shows a passion for the customer, fellow employees, and the business that we’re in.Experience and qualifications:1-2 years of inside telesales experience required.Sales track record of overachievement.Previous experience in the aviation industry and target-based environments is a plus.Associate degree or comparable industry experience.