Inside Sales Manager

The Channel Recruiter Ltd.; East Midlands; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Private Healthcare

Pension

25 days holiday rising to 30 over 5 ye

Group Life Insurance

Income Protection

Gym Discounts

Employee of the Quarter

Employee Referral Programme

Job summary

The Channel Recruiter Ltd. is seeking an experienced Internal Sales Manager to lead and develop its public sector internal sales team in Nottingham, onsite. The role drives revenue growth, coaching a 10-strong team and ensuring alignment with commercial priorities.

You will shape how the team operates, translate priorities into activities, and deliver strong performance while supporting career growth and customer success. This is a hands-on leadership role in a technology-focused environment.

Qualifications

• Proven experience leading and developing an internal sales team.
• Strong coaching and performance-improvement focus.
• Experience with CRM, forecasting and pipeline management.

Responsibilities

• Lead, coach and develop the internal sales team to hit revenue, margin and growth targets.
• Create clear sales plans and activity aligned with priorities.
• Drive new business while growing existing customers through cross-sell and upsell.
• Manage pipeline and CRM forecasting, ensuring accurate reflection of opportunities.
• Foster a high-performing culture through regular coaching and reviews.
• Collaborate with Sales Directors, Marketing and others to maximise opportunities.

Skills

Leadership

Coaching

CRM management

Forecasting

New business

Public sector knowledge

Team development

Tools

Salesforce

Job description

JOB TITLE: Internal Sales Manager- IT Sales & Public Sector

Location: Nottingham- onsite

Full Time

Salary: £Competitive + Bonus

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral Programme and many more.

Are you an experienced Internal Sales Manager who knows how to get the best from a sales team while still keeping a strong commercial focus?

XMA is looking for an Internal Sales Manager to lead and develop its public sector internal sales team (10 Internal Account Managers) in Nottingham. This is a great opportunity for a commercially driven sales leader who enjoys coaching people, creating a high-performance culture and driving sustainable revenue and customer growth.

You'll have the opportunity to shape how the team operates, translating commercial priorities into clear sales activity while helping your people develop, perform and succeed.

Our people are at the heart of everything we do. Together, we help organisations achieve more through technology while creating a workplace where people can grow, belong and do their best work. If you're looking for a role where your contribution matters, we'd love to hear from you.

Our success starts with relationships. If you're passionate about understanding customer needs, creating value and delivering commercial success, you'll find plenty of opportunity here. Join a team that celebrates ambition, supports growth and empowers people to build rewarding careers while making a difference for our customers.

What You'll Be Doing: Internal Sales Manager Public Sector

• Leading, coaching and developing the internal sales team to achieve revenue, margin and customer growth targets.
• Creating clear sales plans, targets and activity aligned with company commercial priorities.
• Driving new business while developing existing customer relationships through cross-sell and upsell opportunities.
• Managing pipeline and forecasting, ensuring opportunities are qualified, progressed and accurately reflected within CRM.
• Creating a positive, accountable and high-performing sales culture through regular coaching, 1:1s and development.
• Working closely with Sales Directors, Marketing and wider teams to maximise opportunities and deliver an excellent customer experience.

About You / Your Experience: Internal Sales Manager- Public Sector

• Proven experience managing and developing a successful Internal sales team.
• Knowledge of Education, Public Sector or Healthcare markets would be advantageous.
• Strong commercial background with responsibility for revenue and gross margin targets.
• Track record of coaching salespeople and improving individual and team performance.
• Experience driving both new business and account growth.
• Confident managing sales pipelines, forecasting and CRM activity.

Inclusion

We believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic selves. We foster an inclusive culture where colleagues can thrive, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging.

We know that creating an inclusive workplace is an ongoing journey, and we are committed to listening, learning and taking meaningful action to ensure all our people can achieve their full potential.

Disability Confident Leader

Government's Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation.

As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role.

We will always consider reasonable adjustments throughout the recruitment process and during employment to ensure candidates and colleagues can fully participate and perform at their best. If you require any adjustments during the application or interview process, please contact us at (url removed), and we will be happy to support you.

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