Inside Sales Coordinator

Attewell Ltd; Greater London; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a fast-growing aerospace manufacturing firm as an Inside Sales Coordinator, where you will play a vital role in managing customer RFQs and bid packages. This full-time position offers a supportive and flexible work environment, allowing you to thrive while building strong relationships with clients and colleagues. You will be responsible for responding to customer inquiries, following up on sales leads, and ensuring accurate reporting to the Sales Team. With opportunities for professional growth and a diverse team, this role is perfect for individuals who are detail-oriented, proactive, and passionate about delivering exceptional customer service.

Benefits

23 days annual leave plus paid bank holidays

Employer pension contribution

Group Critical Health Insurance

Group Death in Service

Bonus based on company performance

Enhanced maternity/paternity benefits

Qualifications

• Minimum of 2 years Sales and Customer Service experience is preferred.
• Computer literate with good Excel skills.

Responsibilities

• Manage customers RFQs and bid packages, ensuring timely delivery.
• Update the company’s SAP system accurately with Sales information.

Skills

Sales and Customer Service

Time Management

Communication Skills

Attention to Detail

Education

Maths and English to GCSE level C/4

Tools

SAP

Excel

Job description

Attewell is a fast-growing Aerospace manufacturing business based in Hayes, Middlesex. We have a highly prestigious and demanding customer base, and we are now looking to recruit an Inside Sales Coordinator to support our Sales department.

We value diversity highly at Attewell, and we’re able to offer an attractive and flexible package of working patterns and benefits to cater for people from a wide range of backgrounds and personal circumstances.

Role Profile

Reporting to the Bid Manager, the Inside Sales Coordinator will be responsible for RFQ (Request for Quotes) and bid packages ensuring that they are delivered to the customers in a timely manner and following up with customers to convert quotes into orders.

Key Responsibilities

1. Management of customers RFQs (Request for quotations) and bid packages
2. Download of any RFQ/ bid related data via data boxes/ online portals etc
3. Respond to customer enquiries within a set period of time
4. Carry out the follow up process on ‘sub £10k’ opportunities over the phone
5. Gather marketing data to enable Attewell to quote competitively in order to win business.
6. Summarise the RFQ/ bid request and regularly report back to the Sales Team
7. Update Sales weekly and monthly reports and distribute to the business leads
8. Follow up on relevant sales leads / opportunities as agreed by the sales team, to identify and develop new core business and maintain existing relationships
9. Update the company’s SAP system accurately with Sales information by following procedures
10. Provide an exceptional service to all customers. Keeping yourself updated with their relevant developments and changes.
11. Carry out any other ad hoc or general office duties as required and requested by the Bid Manager.

Key Experiences & Characteristics

1. Able to build and maintain effective and productive relationships with staff, stakeholders, and customers
2. Minimum of 2 years Sales and Customer Service experience is preferred and must have worked in an office environment
3. Able to manage time effectively, prioritise tasks and achieve set targets
4. Able to work well under pressure and tight timescales
5. Keen attention to detail and accuracy
6. Excellent communication skills, hardworking and flexible

Qualifications and Experience Levels

1. Previous experience of working in an office environment
2. Computer literate, with good level of Excel skills/abilities
3. Experience Knowledge of SAP would be preferred but not essential
4. Basic presentation skills
5. Maths and English to GCSE level C/4 standards

Working hours

This is a full-time role working 37.5 hours per week. Monday – Thursday from 8.15am to 5.00pm and Friday 8.15am to 12.45pm.

Benefits

1. Attractive salary dependent on experience
2. 23 days annual leave, plus paid bank holidays
3. A flexible, supportive work environment with a diverse team
4. Employer pension contribution
5. Group Critical Health Insurance
6. Group Death in Service
7. Eligible for bonus based on company performance
8. Attractive enhanced maternity/paternity benefits