Inside IR35 2nd & 3rd Line IT Engineer

Interface Recruitment; Hull and East Yorkshire; Hybrid; GBP 65.000 - 96.000; Vollzeit

Zusammenfassung

Interface Recruitment seeks an Interim IT Support Specialist to deliver rapid, hands-on 2nd/3rd line support in a hybrid IT environment. You will stabilise the IT estate, resolve escalations, and contribute to ongoing infrastructure and cyber security improvements.

This contract role requires the ability to prioritise, troubleshoot, and add value from day one, with day rates dependent on experience. Immediate start preferred and hybrid on-site presence as needed.

Qualifikationen

• 2nd/3rd line experience in complex IT environments.
• Hands-on expertise with Microsoft 365, Azure/Entra ID, and Windows Server.
• Experience handling major incidents and escalations.
• Cyber security awareness and incident response.
• Ability to work in fast-moving contract environments.
• Strong troubleshooting across infrastructure and endpoints.

Aufgaben

• Provide 2nd and 3rd line support across infrastructure, systems, and end-user environments.
• Act as an escalation point for complex technical issues, driving resolution with minimal supervision.
• Administer and support Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID).
• Support Active Directory, Group Policy, and core Windows Server environments.
• Work across a hybrid infrastructure (on-premise and cloud).
• Respond to and manage cyber security incidents, alerts and vulnerabilities.
• Support patching, remediation and security hardening activities.
• Troubleshoot networking issues (VPNs, firewalls, connectivity).
• Support endpoint management tools (Intune, SCCM or equivalent).
• Collaborate with internal teams and third-party providers.
• Contribute to ongoing IT projects, upgrades and improvement initiatives.

Kenntnisse

2nd/3rd line support

Cyber security fundamentals

Incident management

Troubleshooting

Independent work

Tools

Microsoft 365

Azure/Entra ID

Windows Server

Intune

SCCM

SharePoint

Teams

Jobbeschreibung

We are seeking a highly capable Interim IT Support Specialist to provide immediate support across a complex, hybrid IT environment. This is a hands‑on contract role requiring a strong 2nd/3rd line engineer who can quickly embed into the team and add value from day one.

You will play a key role in stabilising and supporting the IT estate, resolving escalated technical issues, and contributing to ongoing infrastructure and cyber security improvements. This is a fast-paced environment where your ability to prioritise, troubleshoot and deliver will be critical.

Key Responsibilities

• Provide 2nd and 3rd line support across infrastructure, systems, and end-user environments
• Act as an escalation point for complex technical issues, driving resolution with minimal supervision
• Administer and support Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID)
• Support Active Directory, Group Policy, and core Windows Server environments
• Work across a hybrid infrastructure (on-premise and cloud)
• Respond to and manage cyber security incidents, alerts and vulnerabilities
• Support patching, remediation and security hardening activities
• Troubleshoot networking issues (VPNs, firewalls, connectivity)
• Support endpoint management tools (Intune, SCCM or equivalent)
• Collaborate with internal teams and third-party providers
• Contribute to ongoing IT projects, upgrades and improvement initiatives

About You

• Proven experience operating at 2nd/3rd line level within complex environments
• Strong hands‑on expertise across Microsoft 365, Azure / Entra ID and Windows Server
• Comfortable working in fast‑moving contract environments, able to pick things up quickly
• Experience handling major incidents and escalations
• Solid understanding of cyber security principles and operational response
• Strong troubleshooting and problem‑solving capability across infrastructure and user environments
• Able to work independently while integrating effectively with an existing team

Immediate start preferred
Interim / contract position (initial term with potential extension)
Day rate dependent on experience
Hybrid working (on‑site presence required as needed)

Why This Role:

• Opportunity to make an immediate impact in a business‑critical IT environment
• Broad exposure across infrastructure, cloud and security
• Varied role combining BAU support and project delivery
• Ideal for contractors who enjoy hands‑on technical work and problem‑solving

Do you have proof of your right to work in the UK? *

• Yes