2nd/3rd Line IT Engineer – Hybrid, Immediate Start

Interface Recruitment; Hull and East Yorkshire; Hybrid; GBP 65,000 - 96,000; Full time

Job summary

Interface Recruitment seeks an Interim IT Support Specialist to deliver rapid, hands-on 2nd/3rd line support in a hybrid IT environment. You will stabilise the IT estate, resolve escalations, and contribute to ongoing infrastructure and cyber security improvements.

This contract role requires the ability to prioritise, troubleshoot, and add value from day one, with day rates dependent on experience. Immediate start preferred and hybrid on-site presence as needed.

Qualifications

• 2nd/3rd line experience in complex IT environments.
• Hands-on expertise with Microsoft 365, Azure/Entra ID, and Windows Server.
• Experience handling major incidents and escalations.
• Cyber security awareness and incident response.
• Ability to work in fast-moving contract environments.
• Strong troubleshooting across infrastructure and endpoints.

Responsibilities

• Provide 2nd and 3rd line support across infrastructure, systems, and end-user environments.
• Act as an escalation point for complex technical issues, driving resolution with minimal supervision.
• Administer and support Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID).
• Support Active Directory, Group Policy, and core Windows Server environments.
• Work across a hybrid infrastructure (on-premise and cloud).
• Respond to and manage cyber security incidents, alerts and vulnerabilities.
• Support patching, remediation and security hardening activities.
• Troubleshoot networking issues (VPNs, firewalls, connectivity).
• Support endpoint management tools (Intune, SCCM or equivalent).
• Collaborate with internal teams and third-party providers.
• Contribute to ongoing IT projects, upgrades and improvement initiatives.

Skills

2nd/3rd line support

Cyber security fundamentals

Incident management

Troubleshooting

Independent work

Tools

Microsoft 365

Azure/Entra ID

Windows Server

Intune

SCCM

SharePoint

Teams

Job description

Interface Recruitment seeks an Interim IT Support Specialist to deliver rapid, hands-on 2nd/3rd line support in a hybrid IT environment. You will stabilise the IT estate, resolve escalations, and contribute to ongoing infrastructure and cyber security improvements.

This contract role requires the ability to prioritise, troubleshoot, and add value from day one, with day rates dependent on experience. Immediate start preferred and hybrid on-site presence as needed.