Inpatient Ward Clerk & Patient Services

Chelwest; Greater London; On-site; GBP 27,000 - 33,000; Full time

Job summary

Chelsea and Westminster Hospital NHS Foundation Trust is seeking an Assistant Patient Administrator at Ward Clerk level for 37.5 hours per week. You will support inpatient wards, greet patients and relatives, and coordinate administrative tasks across clinical staff and services.

The role requires strong customer service, organisational skills and the ability to work on a rota including weekends/bank holidays. Training and development are offered within a supportive team.

Qualifications

• GCSE English and Maths or equivalent.
• Previous administrative experience.
• Experience of working on a reception desk.

Responsibilities

• Provide administrative support to the clinical team in the assigned ward.
• Provide cover across the Trust’s administrative resource.
• File all paperwork appropriately.
• Provide cover across the POD as required.
• Ensure data capture for service outcomes.
• Greet relatives entering the ward and provide information.
• Book follow-up appointments and transport.

Skills

Diversity awareness

Customer service

Team work

Organisational skills

Willing to learn new systems

Education

GCSE English and Maths

Job description

Chelsea and Westminster Hospital NHS Foundation Trust is seeking an Assistant Patient Administrator at Ward Clerk level for 37.5 hours per week. You will support inpatient wards, greet patients and relatives, and coordinate administrative tasks across clinical staff and services.

The role requires strong customer service, organisational skills and the ability to work on a rota including weekends/bank holidays. Training and development are offered within a supportive team.