Inpatient Ward Admin Assistant - Compassionate Care

Chelsea and Westminster Hospital NHS Foundation Trust; Isleworth; On-site; GBP 21,000 - 25,000; Full time

Job summary

Chelsea and Westminster Hospital NHS Foundation Trust is seeking an Assistant Patient Administrator for Inpatient Wards. This Band 2 Ward Clerk role involves providing essential ward-based administrative support, greeting relatives, and acting as a liaison between patients and clinical staff to maintain smooth ward operations.

The post requires excellent customer service, reliable data capture for outcomes, and flexibility to work across shifts in a rota.

Qualifications

• Provide administrative support to a diverse team including clinical staff.
• Deliver excellent customer service in a healthcare setting.
• Assist with data capture and reporting for ward services.

Responsibilities

• Provide administrative support in inpatient wards and ward clerical duties.
• Provide cover across the Trust’s administrative resource and POD as required.
• Greet relatives entering the ward and coordinate with clinical staff.
• Ensure data capture for service-specific outcomes is accurate and timely.
• Support a high standard of patient administration and service delivery.

Skills

Customer service

Administrative support

Liaison with clinicians

Data capture

Job description

Chelsea and Westminster Hospital NHS Foundation Trust is seeking an Assistant Patient Administrator for Inpatient Wards. This Band 2 Ward Clerk role involves providing essential ward-based administrative support, greeting relatives, and acting as a liaison between patients and clinical staff to maintain smooth ward operations.

The post requires excellent customer service, reliable data capture for outcomes, and flexibility to work across shifts in a rota.