Innovation Technician – M365 & Power Automate

Lincolnshire-Police; Nettleham; On-site; GBP 26,000 - 34,000; Part time

Job summary

Lincolnshire Police seeks an Innovation Technician to support and optimise Microsoft 365 services within the Digital Innovation Team. You will configure, test and improve digital tools used across the force, helping staff work more efficiently with Teams, SharePoint, Power Automate and related services.

You will diagnose issues, document solutions and collaborate with stakeholders to deliver practical improvements that modernise policing through technology.

Qualifications

• Experience supporting or administering Microsoft 365 applications.
• Experience creating and maintaining Power Automate workflows.
• Strong problem solving and analytical skills.
• Knowledge of Teams, SharePoint, OneDrive, Forms, Lists, Planner, Bookings and related M365 tools.
• Ability to communicate technical information clearly and simply.
• Experience producing accurate technical documentation.
• Strong organizational skills and prioritisation.
• Proactive learning, innovation and continuous improvement.

Responsibilities

• Supporting and administering Microsoft 365 applications.
• Responding to and resolving M365 support requests.
• Configuring and maintaining Teams, SharePoint, OneDrive and other M365 tools.
• Designing and troubleshooting Power Automate workflows.
• Monitoring platform health, usage and performance.
• Testing new Microsoft features and recommending improvements.
• Producing user guides, technical documentation and knowledge articles.
• Supporting governance, security and compliance requirements.
• Working with stakeholders to understand requirements and deliver solutions.
• Contributing ideas to improve business processes and digital services.

Skills

M365 administration

Power Automate

Problem solving

Analytical thinking

Teams

SharePoint

OneDrive

Forms

Lists

Planner

Bookings

Documentation

Communication

Tools

Microsoft 365

Job description

Lincolnshire Police seeks an Innovation Technician to support and optimise Microsoft 365 services within the Digital Innovation Team. You will configure, test and improve digital tools used across the force, helping staff work more efficiently with Teams, SharePoint, Power Automate and related services.

You will diagnose issues, document solutions and collaborate with stakeholders to deliver practical improvements that modernise policing through technology.