Senior M365 Modern Workplace Consultant (AI & Copilot Focus)

Crimson; Birmingham; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A UK technology firm is seeking a skilled Senior M365 Modern Workplace Consultant to lead the design and implementation of Microsoft 365 solutions. This role focuses on leveraging Copilot and AI capabilities to drive digital transformation. Candidates should have expertise in M365 services, strong communication skills, and a proven ability to manage innovative projects in complex environments. The position requires collaboration with clients at all levels, ensuring that M365 solutions align with their business goals.

Qualifications

• Previous experience in Microsoft 365 consulting focused on modern workplace and AI-driven solutions.
• Proven track record of delivering enterprise-scale M365 projects, migrations, and optimisations.
• Strong expertise in M365 services like Teams, SharePoint Online, OneDrive, Intune, and Power Platform.

Responsibilities

• Architect and deploy M365 solutions to meet client business objectives.
• Design strategies that integrate Copilot and AI tools to improve collaboration.
• Develop training programs and plans for user adoption of Copilot features.

Skills

Microsoft 365 consulting

Modern workplace solutions

AI-driven solutions

Teams expertise

SharePoint Online expertise

OneDrive expertise

Intune expertise

Power Platform expertise

Change management

Education

Microsoft 365 Certified: Enterprise Administrator Expert

Teams Administrator Associate

Power Platform Functional Consultant

Tools

Power Automate

Copilot

Microsoft Viva

Job description

Senior M365 Modern Workplace Consultant (AI & Copilot Focus)

Birmingham x2 days per month

(Sponsorship is not provided for this opportunity)

We are seeking a highly skilled Senior M365 Modern Workplace Consultant to lead the design, implementation, and optimisation of Microsoft 365 solutions – leveraging Copilot and AI capabilities - to drive digital transformation and enhance workplace productivity. The ideal candidate will have deep expertise in M365 services, a strategic mindset, and a proven ability to deliver innovative, client-focused solutions in complex enterprise environments.

Key Responsibilities

• Solution Design & Implementation: Architect and deploy M365 solutions, including Teams, SharePoint, OneDrive, Power Platform, and Copilot, to meet client business objectives.
• AI-Driven Workplace Transformation: Design strategies that integrate Copilot and AI-powered tools to improve collaboration, automate workflows, and enhance decision-making.
• Adoption & Change Management: Drive user adoption of Copilot and AI features by developing training programs, communication plans, and best practices to maximize engagement.
• Security & Compliance: Implement M365 security features (e.g., Conditional Access, DLP, Intune, Purview) to ensure data protection and compliance with industry standards.
• Technical Leadership: Act as a trusted advisor on modern workplace capabilities, guiding clients on roadmap planning and best practices.
• Process Automation: Design and deploy Power Automate workflows, Power Apps, and AI-driven solutions to streamline business processes.
• Stakeholder Engagement: Work closely with C-level executives, IT teams, and end-users to align M365 and AI solutions with organisational goals.
• Continuous Improvement: Stay updated on Copilot advancements, AI trends, and M365 updates to recommend innovative solutions and optimize existing deployments.

Qualifications

• Previous experience in Microsoft 365 consulting, with a focus on modern workplace and AI-driven solutions.
• Proven track record of delivering enterprise-scale M365 projects, including migrations, deployments, and optimisations.
• Strong expertise in M365 services, including Teams, SharePoint Online, OneDrive, Intune, Power Platform, and Copilot.
• Experience with security and compliance frameworks (e.g., GDPR, HIPAA, ISO 27001) within M365 environments.
• Excellent communication and stakeholder management skills, with the ability to translate technical concepts to non-technical audiences.
• Relevant Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Teams Administrator Associate, or Power Platform Functional Consultant) are highly desirable.

Key Skills

• Deep knowledge of M365 architecture and AI integration.
• Proficiency in Copilot use cases for productivity, automation, and decision support.
• Strong problem-solving skills and ability to manage complex, cross-functional projects.
• Expertise in change management and user adoption strategies.
• Familiarity with hybrid cloud environments and Azure integration.
• Ability to work independently and collaboratively in fast-paced, client-facing environments.

Nice-to-Have

• Experience with Microsoft Viva, Copilot Studio, or other AI-driven M365 tools.
• Experience with Purview (Sensitivity labels and retention policies).
• Knowledge of third-party tools for M365 backup, migration, or governance.
• Background in ITIL or Agile project management methodologies.