Innovation Technician

Lincolnshire-Police; Nettleham; On-site; GBP 26,000 - 34,000; Part time

Job summary

Lincolnshire Police seeks an Innovation Technician to support and optimise Microsoft 365 services within the Digital Innovation Team. You will configure, test and improve digital tools used across the force, helping staff work more efficiently with Teams, SharePoint, Power Automate and related services.

You will diagnose issues, document solutions and collaborate with stakeholders to deliver practical improvements that modernise policing through technology.

Qualifications

• Experience supporting or administering Microsoft 365 applications.
• Experience creating and maintaining Power Automate workflows.
• Strong problem solving and analytical skills.
• Knowledge of Teams, SharePoint, OneDrive, Forms, Lists, Planner, Bookings and related M365 tools.
• Ability to communicate technical information clearly and simply.
• Experience producing accurate technical documentation.
• Strong organizational skills and prioritisation.
• Proactive learning, innovation and continuous improvement.

Responsibilities

• Supporting and administering Microsoft 365 applications.
• Responding to and resolving M365 support requests.
• Configuring and maintaining Teams, SharePoint, OneDrive and other M365 tools.
• Designing and troubleshooting Power Automate workflows.
• Monitoring platform health, usage and performance.
• Testing new Microsoft features and recommending improvements.
• Producing user guides, technical documentation and knowledge articles.
• Supporting governance, security and compliance requirements.
• Working with stakeholders to understand requirements and deliver solutions.
• Contributing ideas to improve business processes and digital services.

Skills

M365 administration

Power Automate

Problem solving

Analytical thinking

Teams

SharePoint

OneDrive

Forms

Lists

Planner

Bookings

Documentation

Communication

Tools

Microsoft 365

Job description

Monday to Thursday 08:00 - 16:00, Friday 08:00 - 15:30

Location Headquarters, Nettleham

Grade/scale GRADE SG1

Vetting List MV

We welcome applications from individuals wishing to work on a part-time basis and are willing to consider flexible working patterns subject to business need.

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28/10/2026, 23:55

About the Role

Technology is changing the way policing works, and we're looking for an enthusiastic and curious Innovation Technician to help us make the most of it.

Working within the Digital Innovation Team, you'll help colleagues make the most of technology by supporting users, configuring solutions, testing new functionality and identifying opportunities to improve efficiency. This is a varied role where you'll combine technical skills, problem solving and innovation to help shape how the organisation works. You'll work with a wide range of Microsoft tools including Teams, SharePoint, Planner, Bookings, Lists and Power Automate, helping to configure, maintain and improve the digital services that the entire workforce relies on every day.

This is an exciting opportunity for someone who enjoys solving problems, learning new technology and finding innovative ways to improve processes. You'll work alongside experienced digital professionals, supporting users, testing new features, implementing solutions and helping the organisation get the best value from its technology investments.

What You'll Be Doing

• Supporting and administering Microsoft 365 applications and services.
• Responding to and resolving M365 support requests.
• Configuring and maintaining Teams, SharePoint, OneDrive and other M365 tools.
• Designing and troubleshooting Power Automate workflows.
• Monitoring platform health, usage and performance.
• Testing new Microsoft features and recommending improvements.
• Producing user guides, technical documentation and knowledge articles.
• Supporting governance, security and compliance requirements.
• Working with stakeholders to understand requirements and deliver solutions.
• Contributing ideas to improve business processes and digital services.

Why This Role Matters

Behind every frontline officer and member of police staff is a network of systems, information and digital services that help them protect communities and keep people safe.

As an Innovation Technician, your work will have a direct impact on how effectively colleagues can access information, collaborate with one another and carry out their responsibilities. By improving processes, reducing manual administration and helping users get the most from technology, you'll play an important role in supporting operational policing across Lincolnshire.

You’ll also help shape the future of digital working within the organisation. Technology evolves constantly, and so do we. This role offers the chance to explore new capabilities, influence improvements and contribute to a culture of innovation where great ideas can make a real difference.

If you enjoy technology, love solving problems and want your work to have genuine purpose, this could be the role for you.

What We're Looking For

• Experience supporting or administering Microsoft 365 applications.
• Experience creating and maintaining Power Automate workflows.
• Strong problem solving and analytical skills.
• Knowledge of Teams, SharePoint, OneDrive, Forms, Lists, Planner, Bookings and related M365 tools.
• Ability to communicate technical information in a clear and simple way.
• Experience producing accurate technical documentation.
• Strong organisational skills and the ability to manage competing priorities.
• A proactive approach to learning, innovation and continuous improvement.

Most importantly, we're looking for someone who is curious, proactive, enthusiastic about learning, and excited by the opportunity to help modernise the way policing works through technology.

Important information before you commence an application

You may require the following detail to complete this application form:

• National Insurance Number
• Address information
• Full employment history including dates and any qualifications you may have attained
• Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have

Important information before you commence an application- for ALL applicants The application system only remains active on a single page for a period of 60 minutes.

Please ensure you allow time to complete your application fully as part complete pages do not save.