Infrastructure Transformation Program Manager

Marks & Spencer Plc; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

20% colleague discount across M&S and

Holiday entitlement (potential to buy)

Discretionary bonus schemes

Defined Contribution Pension Scheme

Induction and training programmes

Discounts via M&S Choices portal

Wellbeing support and resources

Volunteer day

Job summary

Marks & Spencer Plc is seeking a Technical Program Manager to lead critical programmes that modernise the technology infrastructure supporting Supply Chain & Logistics. You will move legacy systems to strategic platforms, strengthen cyber resilience, and enable innovation for operational excellence.

You will work across engineering, architecture and business teams to bring clarity and coordination to complex initiatives, shaping outcomes and aligning teams around shared objectives at scale.

Qualifications

• Experience in technical programme management within large-scale infrastructure transformation.
• Strong understanding of enterprise infrastructure including networking, servers, platforms and security.
• Ability to coordinate dependencies and deliver outcomes across multiple teams.
• Clear communication with technical and non-technical audiences; build trusted relationships.
• Experience with governance, risk management, and lean-agile delivery.

Responsibilities

• Lead the infrastructure transformation roadmap across networking, infrastructure, supply chain and logistics systems, identity and access management, and security.
• Shape clear programme objectives, success measures and governance frameworks that support outcome-led delivery.
• Coordinate integrated plans, dependencies, risks, budgets and milestones across multiple teams and workstreams.
• Partner with technical teams, senior leaders and business stakeholders to support technical quality and feasibility.
• Champion modern engineering practices, including automation, observability and zero-trust security, while driving continuous improvement.

Skills

Technical programme management

Stakeholder management

Infrastructure transformation

Governance & risk

Lean-Agile delivery

Automation & observability

Zero-trust security

Job description

Marks & Spencer Plc is seeking a Technical Program Manager to lead critical programmes that modernise the technology infrastructure supporting Supply Chain & Logistics. You will move legacy systems to strategic platforms, strengthen cyber resilience, and enable innovation for operational excellence.

You will work across engineering, architecture and business teams to bring clarity and coordination to complex initiatives, shaping outcomes and aligning teams around shared objectives at scale.