Software Engineering Manager: Lead Scalable, Reliable Systems

Marks and Spencer; City Of London; On-site; GBP 90,000 - 150,000; Full time

Benefits offered by this job

20% colleague discount on products

Competitive holiday allowance

Discretionary bonus schemes

Strong pension and life assurance

Induction and training

Exclusive perks via Choices portal

Family policies

Wellbeing support

Volunteer day

Job summary

Marks & Spencer is seeking a Software Engineering Manager to lead empowered, multidisciplinary teams and drive the delivery of robust, scalable products. You will collaborate with Product and Delivery, shaping roadmaps and engineering standards while fostering a culture of excellence and innovation.

The role combines strong technical leadership with people management, focusing on reliability, observability and modern digital platforms within a digital-first organisation.

Qualifications

• Proven experience delivering highly scalable web, backend and distributed software solutions.
• Experience building and leading senior software engineer teams delivering high-quality products.
• Strong understanding of system design, software architecture and cloud engineering.
• Knowledge of DevOps, testing strategies, and operational excellence.
• Excellent people leadership, communication and stakeholder management.
• Collaborative servant-leadership mindset for senior engineers and partners.

Responsibilities

• Build, mentor and lead high-performing software engineering teams, fostering collaboration and accountability.
• Oversee planning and delivery of high-quality software solutions aligned with business objectives.
• Provide technical leadership to shape roadmaps and set engineering standards.
• Drive operational excellence, reliability and elite DORA practices.
• Ensure solutions are reliable, observable and well-tested with strong incident management.
• Partner with Product, Design and Delivery to maximise business value.

Skills

Hands-on software engineering

Senior polyglot engineer

Team leadership

Delivery excellence

DevOps & SRE

Tools

React

Next.js

TypeScript

Java

Kotlin

Swift

GraphQL Federation

Azure Cloud

Dynatrace

Job description

Marks & Spencer is seeking a Software Engineering Manager to lead empowered, multidisciplinary teams and drive the delivery of robust, scalable products. You will collaborate with Product and Delivery, shaping roadmaps and engineering standards while fostering a culture of excellence and innovation.

The role combines strong technical leadership with people management, focusing on reliability, observability and modern digital platforms within a digital-first organisation.