Infrastructure Support Officer

ZipRecruiter; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an IT Support Officer to enhance their team for an initial 4-month contract. This role focuses on managing Windows Server and Desktop Administration, ensuring system integrity through security hardening, and providing second line support. You'll work with advanced tools like VMWare and Veeam, while also supporting MDM systems and DNS/DHCP changes. This is a fantastic opportunity to contribute to a dynamic environment and grow your technical skills while making a significant impact on the company's operations.

Qualifications

• Experience in Windows Administration in a Domain environment.
• Full management of Active Directory features (GPO, DNS, DHCP).
• Experience with MDM systems, ideally Workspace One/Airwatch.

Responsibilities

• Support and manage Windows Server and Desktop Administration.
• Monitor and maintain backups using Veeam software.
• Provide second line support for users.

Skills

Windows Administration

Active Directory Management

Windows Operating System Hardening

VMWare vSphere

VMWare Horizon

MDM Systems (Workspace One/Airwatch)

Storage Provisioning and Management

Video Conferencing Support

Tools

Veeam

VMWare

AWS

Job description

Job Description

Our client, a London-based financial services company, is currently looking for an IT Support Officer to join their team for an initial 4 months, paying an umbrella rate of £260 per day.

You will be required to support and manage all aspects of Windows Server and Desktop Administration, including but not limited to:

1. Carry out Infrastructure Checks based on Daily and Monthly Checklists.
2. Monitor and Maintain Backups using Veeam software.
3. Use VMWare vSphere (On-Premise, not Cloud) to create and manage servers.
4. Use VMWare Horizon (On-Premise, not Cloud) to provide Non-Persistent desktop pools, including management of Golden Images.
5. Manage and Create Active Directory Group Policies to support desktop and server standards, including but not limited to:

1. Security Hardening Servers and Desktops to CIS Standards.
2. Controlling ODBC configurations.
3. Controlling the deployment of security certificates.
4. Running scripts at logon or startup.
5. Application Control/Lock Down

Support Workspace One MDM system to control WFH devices and company phones.

Support DNS and DHCP changes as required.

Perform Windows Patching.

You will also be responsible for providing Second Line support.

You will have:

• Experience of Windows Administration in a Domain environment, including full management of Active Directory features (GPO, DNS, DHCP, etc.).
• Experience of Windows Operating System hardening to CIS standards.
• Experience of using On-Premises VMWare in a Server and Horizon desktop environment.
• Experience of Storage Provisioning and Management in VMware.
• Experience of MDM systems, ideally Workspace One/Airwatch.
• Experience of AWS server and storage deployments.
• Experience supporting Video Conferencing Platforms (Zoom, Teams, etc.).
• Experience supporting users remotely via chat and screen sharing.