Infrastructure Support Engineer - Linux, Automation & Remote

P2P; City Of London; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Wintermute in London is seeking a proactive Desktop Support Engineer to maintain and troubleshoot our mixed physical and virtual computing environment across offices and data centers.

You will work with senior technologists, resolve hardware and software issues, and develop automation skills (Python). The role requires basic Linux command-line skills and willingness to cover weekend/evening shifts.

Qualifications

• Minimum 2 years prior desktop support or related experience.
• Solid knowledge of PC hardware and computer internals; troubleshoot workstation OS (Linux), applications, peripherals, network and A/V issues.
• Working knowledge of Linux command-line required.
• Understanding of TCP/IP Networking.
• Ability to lift 40–50 pounds.
• Ability to work weekend and evening shifts when required.
• Clear and concise communication skills.
• Educational background in computer science or IT (preferred).
• An aptitude to maintain a personable and professional relationship in all user interactions.

Responsibilities

• Provide technical support for the desktop environment across our mixed physical and virtual computing landscape.
• Collaborate with and learn from senior technologists and develop automation skills (Python).
• Maintain our networks and computing environment and support production, back office, and end-user functions.

Skills

Linux

Git

TCP/IP

Hardware troubleshooting

Desktop support

Linux command line

Communication

Data centre connectivity

Python

Education

Bachelor's degree in Computer Science or IT

Tools

Git

Job description

Wintermute in London is seeking a proactive Desktop Support Engineer to maintain and troubleshoot our mixed physical and virtual computing environment across offices and data centers.

You will work with senior technologists, resolve hardware and software issues, and develop automation skills (Python). The role requires basic Linux command-line skills and willingness to cover weekend/evening shifts.