Infrastructure Support Engineer — IT & Desktop Services

Miller’s Recruitment; Ovingdean; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Training program

Uniform & tooling

Company pension

32 days holiday

Staff events

Job summary

Miller's Vanguard is seeking an Infrastructure Support Engineer to provide IT assistance across the business, focusing on office-based staff and their equipment. Reporting to the Infrastructure Manager, you will back up the IS Manager and work across server and desktop environments.

You will diagnose and resolve technical issues, install software, configure laptops and mobile devices, apply security updates and assist with IT projects.

Qualifications

• Experience in diagnosing and resolving technical issues.
• Experience providing desktop and server support.
• Experience configuring laptops, desktops and mobile devices.

Responsibilities

• Escalating IT issues to other managers where necessary.
• Diagnosing and resolving technical issues.
• Assisting with IT projects as instructed by the IS Manager.
• Providing desktop & server support.
• Supporting and maintaining MS Desktops and MS Servers.
• Setting up and configuring new laptops, desktops & mobile devices.
• Installing authorised software to laptops, desktops & mobile devices.
• Ensuring security and upgrades are applied to desktops, laptops & mobile devices and kept up to date.
• Fault finding to laptops, desktops & mobile devices.
• Completing internal user moves including phones.
• Patching of network and phones.

Skills

IT support

Desktop & server support

Windows OS

MS Windows Server

Tools

Microsoft Windows Server

Microsoft Windows Desktop

Job description

Miller's Vanguard is seeking an Infrastructure Support Engineer to provide IT assistance across the business, focusing on office-based staff and their equipment. Reporting to the Infrastructure Manager, you will back up the IS Manager and work across server and desktop environments.

You will diagnose and resolve technical issues, install software, configure laptops and mobile devices, apply security updates and assist with IT projects.