Infrastructure & MSP Governance Lead (Hybrid)

London Insurance Life; Greater London; Híbrido; GBP 90.000 - 125.000; Jornada completa

Descripción de la vacante

Howden, a global insurance group, is seeking an IT Infrastructure Core Service Manager to oversee outsourced and in-house core infrastructure and cloud services. You will ensure availability, security, resilience, and lifecycle management across on‑premises and cloud platforms, coordinating with security, risk, and compliance teams.

The role demands strong governance, stakeholder collaboration, and deep experience with Azure, AD, and hybrid identity.

Formación

• Experience managing outsourced infrastructure services or MSPs.
• Strong cloud/hybrid infrastructure understanding (Azure, compute, storage, networking).
• Knowledge of Active Directory, DNS, DHCP, Group Policy, Entra ID.

Responsabilidades

• Own MSP governance, service catalogue and escalation routes.
• Lead operational service reviews; validate SLA/KPI evidence and action owners.
• Drive cloud cost management, capacity planning and lifecycle upgrades with providers.

Conocimientos

Service management

Outsourced infra

Azure cloud

Active Directory

PowerShell

Herramientas

Azure Monitor

Tanium

Commvault

Descripción del empleo

Howden, a global insurance group, is seeking an IT Infrastructure Core Service Manager to oversee outsourced and in-house core infrastructure and cloud services. You will ensure availability, security, resilience, and lifecycle management across on‑premises and cloud platforms, coordinating with security, risk, and compliance teams.

The role demands strong governance, stakeholder collaboration, and deep experience with Azure, AD, and hybrid identity.