Infrastructure Foundations Team Leader

CR_85 CROWN Packaging Services EMEA Limited; Wantage; On-site; GBP 70,000 - 100,000; Full time

Job summary

Crown Holdings, Inc. is seeking an experienced IT Infrastructure Lead to design, implement and operate a secure, high‑performing server and data centre environment for the EMEA region.

You will lead incident response, root cause analysis, and ongoing resilience initiatives to ensure business continuity and regulatory compliance. The role requires a bachelor’s degree in IT, ITIL PRINCE2 certifications, and hands-on expertise with VMware, hybrid storage, and automation tools such as Ansible.

Qualifications

• Bachelor’s degree in Information Technology or similar.
• ITIL Foundation certification.
• PRINCE2 certification.

Responsibilities

• Lead delivery and continuous improvement of secure, reliable server and data centre infrastructure.
• Ensure rapid incident response, root cause analysis, and service improvement for server issues.
• Develop, test, and maintain disaster recovery, backup, and resilience capabilities meeting RTO/RPO.
• Align infrastructure strategy with business needs while controlling costs.
• Identify and implement new technologies to enhance performance and efficiency.
• Oversee operational support of internal and third‑party server infrastructure and shared platforms.
• Collaborate across Crown divisions to align standards and practices.
• Ensure governance, audit, licensing, and cybersecurity compliance.
• Define, maintain, and audit monitoring standards and environments.
• Develop and motivate Data Centre and Performance teams.

Skills

Stakeholder comms

Planning & org

Time management

Teamwork

Education

BSc IT

ITIL Foundation

PRINCE2

Tools

Kubernetes

Docker Swarm

Ansible

Terraform

Job description

Job Description

About this opportunity: Primarily responsible for providing, developing and maintaining a secure, reliable and performant Server & Storage infrastructure which host the EMEA IT systems used by the organisation to facilitate their business processes. This role is also responsible for the ongoing maintenance, operation and continuous improvement of the EMEA Division’s Data Centres, Backups and Disaster Recovery solutions and processes as well as server and system performance monitoring.

Main responsibilities

Lead the delivery and continuous improvement of a secure, reliable, and high-performing server and data centre infrastructure. Ensure rapid incident response, root cause analysis, and service improvement for server and performance-related issues. Develop, test, and maintain disaster recovery, backup, and resilience capabilities that meet RTO and RPO objectives. Align infrastructure strategy and capacity planning with current and future business requirements while controlling costs. Identify, assess, and implement new technologies and standards to enhance infrastructure performance and operational efficiency. Oversee the operational support of all internal and third-party server infrastructure and shared platforms. Collaborate across Crown divisions and IT teams to align infrastructure strategies, standards, and operational practices. Ensure compliance with governance, audit, regulatory, licensing, and cybersecurity requirements. Define, maintain, and audit server, data centre, and performance monitoring standards, documentation, and environments. Manage, develop, and motivate the Data Centre and Performance team to maximise capability, engagement, and performance.

Required education and qualifications

A bachelor’s degree in Information Technology subject (or similar) Certified in ITIL Foundation PRINCE2 qualification

Required knowledge and experience

IS background with at least 5 years’ working with a Microsoft based IS Infrastructure Detailed knowledge of Hypervisor Technologies (ie VMware) Detailed knowledge of Server technologies, solutions, procedures & processes. Clear understanding of Hybrid Storage systems, technologies and pros/cons. Strong understanding of performance monitoring technologies. Can demonstrate a history of developing & implementing new server platforms Understanding of IT within a manufacturing or other 24/7 environment is essential Co-ordinated activities across multiple geographies. Previous experience working with outsourcers would be beneficial Knowledge or experience of automation/orchestration (Ansible, Terraform) and container platforms (Kubernetes, Docker swarm) would be highly beneficial Prior experience working in a regulated industry (SOX, ISO)

Required skills and competencies

Strong internal and external stakeholder communication skills Planning and organisation skills Excellent time management Teamwork

Company Overview

Crown Holdings, Inc. through it's subsidiaries, is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world. Crown is dedicated to building a team of highly talented, dedicated, and driven individuals. It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry. Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long-term future. Ready to go behind the scenes? With hundreds of maufacturing plants and 20,000+ employees worldwide, there’s a lot that goes into the design and production of Crown packaging. We serve a variety of markets including food, beverage, household, personal care, and more. Since we were founded in 1892, we’ve been on a mission to manufacture best-in‑class packaging while championing best‑in‑class teams. Together, we’re building something that lasts thanks to great products, made by great people.