Onsite Warehouse Operative

Crown Information Management; Peterborough; On-site; GBP 21,000 - 27,000; Full time

Job summary

Crown Information Management is hiring for a full-time role based primarily at customer premises in Peterborough. You will be responsible for loading/unloading boxes, scanning items, and maintaining accurate records to support Crown’s secure data storage services.

The role emphasizes accuracy, security and excellent customer service, with responsibilities spanning inventory handling and system transactions under supervision as required.

Qualifications

• Demonstrated ability to work with barcoding systems and operational software.
• Excellent interpersonal skills for stakeholder collaboration.
• Minimum 2 years of warehouse experience.

Responsibilities

• Provide high-quality customer service at customer premises.
• Safely load, unload, move and position boxes and pallets using appropriate methods.
• Pick, pack and handle sensitive client documentation accurately.
• Scan boxes to correct locations and ensure system reflects physical location.
• Complete quality checks and transactions in RSS-QL; escalate discrepancies.
• Identify damaged or missing items and report risks to service delivery.

Skills

IT literacy

Barcode scanners

RSS-QL familiarity

Interpersonal skills

Attention to detail

Warehouse experience

Education

GCSE certificated general education

Tools

RSS-QL

Job description

Location: Primarily customer premises in Peterborough, with requirement to work at a Crown premises

Employment Type: Full-Time

About us

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

About the Role

At Crown Information Management we specialise in the secure storage, management, and retrieval of company data and records, both physical and digital. Our mission is to keep information safe and accessible, helping businesses meet compliance needs and manage risk efficiently. As part of the team you'll ensure confidential records are collected, stored, and retrieved securely. Your work helps protect data, support business operations, and maintain client trust at every stage.

This role supports the day-to-day operational delivery of Crown’s services, primarily at customer premises, under the direction of operational leadership. Responsibilities include the safe and accurate loading, unloading, movement and storage of boxes and pallets, scanning items to correct locations, completing quality checks and system transactions, and ensuring all work is carried out in line with Crown and customer procedures, agreed service levels and SOPs. The role requires maintaining high standards of accuracy, security and customer service, promptly escalating any discrepancies, damaged items, system issues or service risks, and using initiative to complete tasks with limited supervision while escalating matters beyond authorised responsibility.

What You’ll Do

• Provide high-quality customer service and represent Crown professionally while working at customer premises.
• Safely load, unload, move and position boxes and pallets using approved manual-handling methods and equipment.
• Pick, pack and handle sensitive client documentation accurately and in line with agreed service levels and procedures.
• Scan boxes accurately to the correct pallet or storage location, ensuring all system movements reflect the physical location.
• Complete quality checks and transactions within RSS-QL, following documented procedures and escalating discrepancies as required.
• Identify and promptly report damaged, missing or incorrectly labelled items, system issues, security concerns and any risks to service delivery.

What We’re Looking For

• Ensure tasks, scanning activity and system updates are completed within timelines, SLAs and KPIs to a high degree of accuracy and professionalism.
• Good IT literacy and confidence using barcode scanners and operational systems; experience of RSS-QL is desirable, but training may be provided.
• Have proven exceptional interpersonal skills and the ability to build collaborative relationships with multiple and diverse stakeholders.
• Minimum 2 years warehouse experience
• A minimum of GCSE certificated general education
• High attention to detail when scanning, checking labels and recording box and pallet locations.

Why Join Crown Information Management?

• Join a company celebrated for its care, expertise, and commitment to quality service.
• Grow with ongoing training designed to develop your skills and support your career ambitions.
• Develop your skills and collaborate on innovative solutions in an international, supportive environment.
• Join collaborative team that values your ideas and encourages diversity and creativity.
• Enjoy a culture built on integrity, respect, and excellence.
• Contribute to sustainability and responsible business practices worldwide

Shape Your Future with a Global Leader—Where Every Talent Finds Its Crown

Crown is an equal opportunities employer

We are committed to providing equalemployment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.

Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.

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