Infra Operations Lead — Hybrid Cloud/On-Prem

Wiltshire Police; Devizes; Hybrid; GBP 36,000 - 60,000; Full time

Benefits offered by this job

Professional development and training

Hybrid working (3 days in the office)

Free On-Site Gym membership

Physical and mental well-being support

Job summary

Wiltshire Police is seeking a Lead Infrastructure Operations Engineer to deliver reliable, secure and resilient technology services across on‑premise and cloud environments. You will lead a team of infrastructure specialists, build capability and drive continuous improvement to support our digital transformation.

You will manage incidents, changes and deployments, ensure service availability and collaborate with suppliers to maintain live services.

Qualifications

• Degree in Computing, Information Technology, Engineering, or equivalent professional experience.
• Azure Administrator (AZ-104) certification or an equivalent cloud operations qualification.
• Significant experience supporting and operating enterprise infrastructure services in complex environments.
• Experience leading operational teams and managing critical infrastructure services.
• Strong understanding of cloud and hybrid infrastructure operations, service resilience and operational support.
• Commitment to continuous professional development and keeping pace with evolving DDaT technologies, practices and standards.

Responsibilities

• Lead the day-to-day delivery of infrastructure operations across on-premise and cloud platforms, ensuring reliable and resilient services.
• Lead and develop a team of infrastructure specialists, building capability and supporting high performance.
• Manage infrastructure incidents, problems and major incidents, driving root cause analysis and long-term service improvements.
• Ensure infrastructure availability, capacity, resilience and recovery arrangements meet operational requirements.
• Lead infrastructure change, release and deployment activities, ensuring services remain secure and stable.
• Champion automation, standardisation and modern cloud operating practices across the infrastructure estate.
• Manage operational suppliers and partners, ensuring high-quality service delivery and performance.
• Provide operational leadership for projects and service transitions, ensuring solutions are supportable and ready for live service.

Skills

Azure Administrator

Team leadership

Cloud operations

Hybrid infrastructure

Resilience engineering

Education

Degree in Computing/IT/Engineering

Job description

Wiltshire Police is seeking a Lead Infrastructure Operations Engineer to deliver reliable, secure and resilient technology services across on‑premise and cloud environments. You will lead a team of infrastructure specialists, build capability and drive continuous improvement to support our digital transformation.

You will manage incidents, changes and deployments, ensure service availability and collaborate with suppliers to maintain live services.