Digital Delivery & Infrastructure Leader

Dorset Police/ Devon and Cornwall Police; Devon and Torbay; Hybrid; GBP 65,000 - 73,000; Full time

Benefits offered by this job

25 days annual leave

Gym membership subsidy

Blue Light Card discounts

Pension scheme

Hybrid working

On-site parking

Job summary

Alliance ICT Department in Exeter/Dorset is seeking an experienced ICT Infrastructure & Digital Delivery Manager to lead design, delivery, and performance of core infrastructure platforms underpinning policing operations.

This senior role ensures security, resilience, and high availability while guiding cross-force teams and external suppliers, including strategic partner BT, in modernising hybrid/cloud environments.

Qualifications

• Extensive experience managing enterprise-scale IT infrastructure environments.
• Strong knowledge of cloud, networks, hosting, and security domains.
• Experience managing suppliers, contracts, and outsourced services.
• A track record of delivering resilient, high-availability services.
• Excellent stakeholder engagement and influencing skills.
• The ability to lead teams through change and transformation.

Responsibilities

• Own infrastructure service performance, availability, and continuous improvement.
• Lead supplier and partner relationships, including strategic partners such as BT.
• Manage contracts, SLAs, and commercial performance.
• Drive modernisation of infrastructure across hybrid and cloud environments.
• Collaborate with Digital, Innovation, and operational stakeholders.

Skills

Infrastructure leadership

Cloud & hosting

Security knowledge

Supplier management

Stakeholder engagement

Change management

Job description

Alliance ICT Department in Exeter/Dorset is seeking an experienced ICT Infrastructure & Digital Delivery Manager to lead design, delivery, and performance of core infrastructure platforms underpinning policing operations.

This senior role ensures security, resilience, and high availability while guiding cross-force teams and external suppliers, including strategic partner BT, in modernising hybrid/cloud environments.