Senior Application Operations Engineer — Cloud & Resilience

Wiltshire Police; Devizes; Hybrid; GBP 54,000 - 65,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Hybrid working (3 days in the office)

On-site gym membership

Wellbeing support

Job summary

We offer hybrid working with 3 days in the office, professional development, generous leave, on-site gym and wellbeing support, plus security vetting as part of the recruitment process.

Qualifications

• Experience managing enterprise applications in a large DDaT environment.
• Knowledge of on-premise, cloud-hosted and SaaS applications.
• ITIL 4 Foundation or equivalent service-management knowledge.

Responsibilities

• Lead operational management of business-critical applications, ensuring security, resilience and performance.
• Define and deliver application operations strategies and roadmaps aligned to cloud strategy and enterprise priorities.
• Drive adoption of cloud-native capabilities, automation and best practice for scalability and value.
• Lead incident, major incident and problem management for applications with rapid resolution and RCAs.
• Govern change and release activities, ensuring safe testing and deployment with minimal disruption.
• Monitor and optimise performance, availability and cost using data to inform decisions.
• Ensure compliance with security, data protection and regulatory requirements.
• Collaborate with Service Owners, suppliers and teams to continually improve services.

Skills

Application operations

Stakeholder engagement

Automation

Cloud and on-premise management

Education

ITIL 4 Foundation

ITIL 4 Specialist: CDS

ISO/IEC 27001 Foundation

Job description

We offer hybrid working with 3 days in the office, professional development, generous leave, on-site gym and wellbeing support, plus security vetting as part of the recruitment process.