Information Officer

University Hospital Southampton NHS FT; Southampton; On-site; GBP 26,000 - 34,000; Full time

Job summary

University Hospital Southampton NHS Foundation Trust is seeking an Information Officer to join the critical care audit team. The role focuses on collecting, evaluating and processing CCMDS and ICNARC data for local and national audits, ensuring accurate activity data and appropriate funding for patient care.

You will work with clinicians and administrative staff in ICU/HDU, delivering timely data, reports and insights to support benchmarking and continuous improvement in care across our critical

Qualifications

• Diploma level qualification or equivalent extensive data-handling experience.
• Ability to enter, collate, review and interpret information using computer systems.
• Strong communication skills, including clear written and verbal reporting.
• Experience with data validation and identifying data quality issues.

Responsibilities

• Collect, evaluate and process CCMDS and ICNARC data for critical care.
• Enter and validate data to inform local and national audits.
• Produce accurate reports to support benchmarking and funding.
• Collaborate with clinicians and administrative staff in ICU/HDU.

Skills

Data analysis

Data entry

Verbal and written communication

Attention to detail

MS Excel

Clinical information systems

Education

Diploma or equivalent experience

Tools

Database systems

Spreadsheets

Clinical information systems

Job description

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for detailed job description of the role. Main duties of the job This is an exciting opportunity to join our established critical care audit team. You will be responsible for collecting, evaluating and processing clinical information to inform local and national audits. You will work closely with clinical and administrative colleagues to provide accurate and timely data, which is used for clinical benchmarking and income purposes, therefore ultimately informs and support excellence in care within our critical care units. Working for our organisation As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care. We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted. We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

Person specification

Detailed Job Description And Main Responsibilities

The successful applicant will be proud of their track record of attention to detail and accuracy and be able to demonstrate keyboard and word processing skills sufficient to enable data entry and formulation of reports. Knowledge of database systems and spreadsheets would be a distinct advantage, as would experience of using clinical information, patient administration and results systems. Ability to concentrate for prolonged periods of time is an essential aptitude. A major part of the role will be to collate and enter Critical Care Minimum Dataset (CCMDS) and Intensive Care National Audit and Research Centre (ICNARC) information for patients admitted to critical care. This data contributes to accurate activity data, is used to ensure correct funding is received for patient care and also informs best clinical practice both within and outside UHS. The post is mostly office-based but also requires working within ICU and HDU areas liaising with clinicians, nurses and other unit staff. The post holder will join an experienced team of Information Officers and will report to the critical care Clinical Information System Manager.

Qualifications, Knowledge And Experience

Essential criteria

• Knowledge of data analysis and associated software/computer systems gained through diploma level qualification or equivalent extensive experience using a range of computer systems to enter, collate, review and interpret information.
• Basic level of theoretical knowledge or equivalent experience from a clinical environment providing an understanding of medical terminology, anatomical and physiological terms and complex coding techniques.
• Experience of dealing with queries, assessing if data is robust, identifying inaccurate data, undertaking validation tasks and ensuring that problem areas are escalated as necessary.
• Able to clearly and accurately convey complex information both verbally and in suitable written formats to a variety of audiences.

Desirable criteria

• Advanced MS Excel experience,
• Experience of datasets
• Creating charts/tables that enable CC Directorate to effectively plan adequate resource utilisation and financial projections
• Knowledge of case note tracking computerised patient administrative systems.
• Previous experience of clinical audit/information systems.

Trust Values

• Patients First
• Always Improving
• Working Together