Location: Yeovilton, United Kingdom
Company: NextLink
Build, Maintain & Support Critical IT Infrastructure
Are you an experienced IT professional who enjoys working across server infrastructure, virtualisation, networking and enterprise IT support?
NextLink is looking for an MPS Technician to join a small, collaborative IT team of five professionals at a site in Yeovilton. This is an excellent opportunity to take ownership of a diverse IT environment, work with a broad range of enterprise technologies and develop your expertise in secure infrastructure and specialist IT systems.
Working under the direction of the CSE Yeovilton Head, you will play an important role in keeping essential IT services running smoothly, ensuring systems remain secure, reliable and available to users.
What Makes This Opportunity Interesting?
- Technical variety: Work across VMware virtualisation, Windows Server infrastructure, networking, databases, backups and endpoint environments.
- Specialist technologies: Gain hands-on exposure to secure IT solutions, including Infodas SGWX, VIASAT encrypted drives and TCE621M devices.
- Ownership and responsibility: Support multiple systems and applications, troubleshoot technical challenges, and contribute to continuous infrastructure improvement.
- Collaborative environment: Work closely with a small team of IT professionals while interacting with specialist third-level engineers.
- Professional development: Broaden your infrastructure and systems administration experience in a technically diverse and security-focused environment.
Your Responsibilities
As an MPS Technician, you will be involved in the day-to-day operation, maintenance and support of a diverse IT infrastructure, including:
- Administer and maintain multiple VMware vCenter and ESXi servers.
- Manage Windows Server environments, including Active Directory, DNS and DHCP.
- Support VDI infrastructure, Horizon View and thin-client environments.
- Assist with VEEAM backup operations and recovery activities.
Networking & Security
- Perform basic maintenance and configuration of network switches and firewalls.
- Maintain Infodas SGWX data diode solutions and GPS time servers.
- Manage VIASAT encrypted drives and support key material loading to TCE621M devices.
- Assist with Trellix ePO Data Loss Prevention (DLP) activities.
- Manage PKI certificate renewals and related processes.
Applications & Systems Support
- Install, configure and maintain server-side and client-side applications.
- Maintain bespoke server applications, including TEPA and its associated database.
- Assist with SQL Server and SharePoint Server patching.
- Provide print server and local Service Desk support.
Technical Operations & Collaboration
- Assist with system testing, verification, and implementation of new technologies.
- Escort and support third-level engineers during specialist maintenance activities.
- Troubleshoot technical issues and respond to changing user requirements.Maintain accurate technical documentation for assigned systems.
- Contribute to the overall stability, availability, and continuous improvement of IT services.
What We're Looking For
We are looking for a technically capable IT professional with a strong background in infrastructure and hands-on systems administration.
- Vocational training or a relevant IT qualification, or secondary education in IT System Administration combined with at least five years of relevant experience.
- Extensive experience in Windows Server Administration.
- Intermediate-level experience in network maintenance and configuration.
- Advanced workstation and client system administration skills.Significant experience providing IT Service Desk and technical support.
- Ability to manage multiple IT systems simultaneously in a fast-paced environment.
- Strong troubleshooting skills and the ability to respond effectively to user requirements.
Desirable Experience – A Plus, Not a Must
Experience with any of the following technologies would be advantageous:
- VMware vCenter and ESXi.
- Active Directory, DNS and DHCP.
- VEEAM Backup.
- TCE621M devices and VIASAT encrypted drives.
- Dell switches and firewalls.
- Microsoft SQL Server and SharePoint Server.
- PKI and certificate renewal processes.
- VMware Horizon View and VDI.
Additional advantages include:
- Knowledge of IT security policies, directives, and guidance.
- Previous experience in an international military and civilian working environment.