Information Systems Support Specialist

City Health Care Partnership CIC; West Carr; On-site; GBP 21,000 - 29,000; Full time

Job summary

City Health Care Partnership CIC is seeking an information systems and admin support professional. The role involves assisting colleagues with NHS Smartcards and Registration Authority processes, maintaining data quality in information systems, and producing reports to support service needs.

You will train colleagues on systems, follow governance procedures, and communicate clearly with teams to ensure workload is organized efficiently.

Qualifications

• NVQ Level 3 in Business Administration or IT or equivalent skills and experience.
• Strong Microsoft Excel skills and confidence using office and information systems.
• Relevant experience in an information technology or customer service environment.
• Clear communication, good attention to detail and the ability to organise your workload.

Responsibilities

• Support colleagues with NHS Smartcards and Registration Authority processes.
• Maintain and monitor information systems, identifying and reporting data quality issues.
• Produce spreadsheets, reports and analysis to support service needs.
• Help colleagues use systems correctly and support training and guidance.
• Follow information governance and security procedures to protect confidential information.

Skills

Communication

Attention to detail

Organisational skills

Customer service experience

Education

NVQ Level 3 in Business Administration or Information Technology

Tools

Microsoft Excel

Information systems

Job description

City Health Care Partnership CIC is seeking an information systems and admin support professional. The role involves assisting colleagues with NHS Smartcards and Registration Authority processes, maintaining data quality in information systems, and producing reports to support service needs.

You will train colleagues on systems, follow governance procedures, and communicate clearly with teams to ensure workload is organized efficiently.