Information & Process Improvement Assistant

Search and Select; Douglas; On-site; GBP 20,000 - 32,000; Part time

Job summary

The Information & Process Improvement Assistant role focuses on consolidating information across locations and creating clear, practical systems using Microsoft 365, with special emphasis on SharePoint and Excel. You will review existing records, identify gaps and duplication, develop structured SharePoint folders, trackers and templates, and define clear ownership with teams.

This temporary position in the Isle of Man offers hands-on process improvement work, supporting administration and

Qualifications

• Experience with Microsoft 365, especially SharePoint and Excel.
• Experience organising information and improving administrative or record-keeping processes.
• Strong analytical, problem-solving and organisational skills with attention to detail.
• Ability to work independently, manage priorities and complete tasks.
• Clear and confident communicator who can collaborate with staff and explain new arrangements.
• Discreet and reliable when handling confidential information.

Responsibilities

• Review current record-keeping and information-management arrangements.
• Identify missing, duplicated, outdated or inconsistently recorded information.
• Develop and organise straightforward SharePoint structures, spreadsheets, trackers, registers and templates.
• Agree clear ownership and review arrangements with relevant staff.
• Document the improved processes and support handover to teams that will maintain them.
• Provide related administrative and project support where required.

Skills

Attention to detail

Analytical thinking

Organisational skills

Independent worker

Clear communicator

Tools

Microsoft 365

SharePoint

Excel

Job description

Information & Process Improvement Assistant

Our client seeks an organised and experienced Information & Process Improvement Assistant to join their team.

This role will involve bringing together information held in different locations, identifying gaps and duplication, and creating clear, practical systems using Microsoft 365 that can be easily maintained by the relevant teams.

Key Responsibilities

• Review current record-keeping and information-management arrangements.
• Identify missing, duplicated, outdated or inconsistently recorded information.
• Develop and organise straightforward SharePoint structures, spreadsheets, trackers, registers and templates.
• Agree clear ownership and review arrangements with relevant staff.
• Document the improved processes and support their handover to the teams that will maintain them.
• Provide related administrative and project support where required.

Key Skills and Experience

• Strong working knowledge of Microsoft 365, particularly SharePoint and Excel.
• Experience of organising information and improving administrative or record-keeping processes.
• Good analytical, problem-solving and organisational skills, with strong attention to detail.
• Able to work independently, manage priorities and follow tasks through to completion.
• Clear and confident communicator who can work collaboratively with staff and explain new arrangements.
• Discreet and reliable when handling operational or confidential information.

Location

Isle of Man

Contract type

Temporary

Job reference

16930