Information Governance Administrator

Isle of Wight NHS Trust; Sunderland; On-site; GBP 26,000 - 27,000; Full time

Job summary

Isle of Wight NHS Trust seeks an enthusiastic Information Governance support administrator to join the team. The role includes handling Subject Access Requests and Freedom of Information, acting as the IG team's first point of contact, and ensuring compliance with data protection laws.

You may be based at IOWT or PHU with travel between sites. The post supports robust information governance, with a fixed-term 12-month contract, full-time hours (37.5 per week) and NHS Band 3 salary

Qualifications

• GCSE English and Maths (grade 4 or above).
• Experience using Microsoft Office applications (Word, Excel, etc.).
• Excellent verbal, telephone, and written communication skills.

Responsibilities

• Provide administrative support to the Information Governance (IG) Team.
• Process Subject Access Requests and Freedom of Information Requests in line with legislation.
• Be the first point of contact for IG queries and route or respond as appropriate.
• Process and log Subject Access Requests daily to ensure compliance with legislation.
• Liaise with clinical services to apply exemptions correctly.
• Review records and apply Third Party Exemptions per Data Protection rules.

Skills

Administrative support

Information governance

MS Office

Communication skills

Education

GCSE English and Maths

Tools

Microsoft Word

Microsoft Excel

Job description

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.

NHS Band 3 Salary: £25,760 - £27,476 per annum

Hours per Week: Full Time 37.5

Contract Type: Fixed term 12 months

Main duties of the job

Do you enjoy a challenge? Do you have a keen eye for detail with strong administration skills? Do you want to play a key role in the provision of health records and information? If so, we are seeking enthusiastic and highly motivated individuals to join our expanding Information Governance Team.

Your role will be to ensure both Trusts meet their legal and regulatory obligations associated with information governance and to ensure that there are robust arrangements in place to continue to be well led organisations. This includes assurance and escalation as necessary.

About us

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Job responsibilities

• To provide an administrative support service to the Information Governance (IG) Team, assisting with the daily processing of Subject Access Requests and Freedom of Information Requests, ensuring compliance with relevant legislation, Policies and Trust guidelines.
• You will be the first point of contact for all IG queries and will be responsible for assigning these to the correct team member or responding directly.
• You will be responsible for the processing of subject access requests and if required escalating queries or potential breaches in timescales.
• You will be responsible for the day to day recording of Subject Access Requests, ensuring all requests are logged on the system and managed in a way that enables the Trust to comply with the requirements of the relevant legislation.
• You will be responsible for liaising with clinical services to ensure that relevant exemptions are applied correctly
• You will be responsible for reviewing records and applying the Third Party Exemptions within the Data Protection legislation

For further information please refer to the Job Description

Qualifications

• G.C.S.E (or equivalent) grade 4 or above in English and Maths.

Experience

• Practical experience of Microsoft Office applications e.g. Word, Excel, etc.
• Excellent verbal, telephone, and written communication skills.

Employer name

Isle of Wight NHS Trust

Address

Health Records Department