Info Governance Ops Specialist

The British Museum; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

The British Museum is seeking an experienced Information Governance Operations Specialist to lead our governance projects and modernise how we handle statutory information requests, including FOIA and DSARs. You will work with senior leadership to drive improvements, embed new systems and promote best practices across the organisation.

Ideal candidates bring strong knowledge of data protection, records management and process redesign, with a track record of delivering change in a complex

Qualifications

• Experience in Information Governance or related roles.
• Strong knowledge of FOIA 2000 and UK data protection laws.
• Experience delivering projects or process improvements in complex organisations.
• Excellent stakeholder engagement and communication with tight deadlines.
• Experience mapping and redesigning processes for practical improvements.
• Comfort using technology to improve services (MS apps; Purview, Copilot).
• Interest in emerging tech like Generative AI in governance.

Responsibilities

• Lead projects to improve Information Governance processes.
• Identify and implement tech solutions for FOI and records management.
• Redesign workflows to deliver measurable improvements.
• Work with stakeholders across the Museum to ensure compliance.
• Develop templates, guidance and reporting tools.
• Support training needs for colleagues.

Skills

Information Governance

Data protection

Records management

Project delivery

Stakeholder engagement

Process mapping

Technology adoption

Microsoft Purview

Generative AI

Tools

Microsoft Purview

Copilot

Job description

The British Museum is seeking an experienced Information Governance Operations Specialist to lead our governance projects and modernise how we handle statutory information requests, including FOIA and DSARs. You will work with senior leadership to drive improvements, embed new systems and promote best practices across the organisation.

Ideal candidates bring strong knowledge of data protection, records management and process redesign, with a track record of delivering change in a complex