Industrial Sales & Admin Coordinator

HB People Recruitment & HR Specialists; Skelmersdale; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

20 days annual leave

Continuous training & support

Job summary

HB People Recruitment & HR Specialists in Skelmersdale/Wigan is seeking an Administration/Internal sales candidate. The role involves handling calls, emails, quotes, purchase orders, and deliveries while supporting the team.

You will work in a fast-paced, customer-facing environment with induction and training provided. Strong numeracy, Office 365 and social media skills are beneficial; prior experience in industrial/construction sales is ideal.

Qualifications

• Good work ethic and pride in your work.
• Flexible approach and friendly personality.
• Punctual and attentive to detail.
• Able to work under pressure and prioritise tasks.
• Office 365 skills.
• Experience dealing with customers over the phone.
• Social media skills.
• Mathematical understanding for sizing and estimates.

Responsibilities

• Answering phones, replying to emails, returning quotes promptly.
• Prioritising enquiries and orders.
• Processing purchase orders and creating estimates.
• Booking deliveries and quoting carriage charges.
• Interacting with managers and carrying out requests.
• General office duties such as filing when needed.
• Updating social media platforms.
• Maintaining tidy workspace and coordinating with warehouse/drivers.
• Understanding products/services to advise and make suitable recommendations.
• Resolving customer concerns and ensuring quality procedures (ISO 9001).

Skills

Phone communication

Social media

Office 365

Numeracy

Customer service

Job description

HB People Recruitment & HR Specialists in Skelmersdale/Wigan is seeking an Administration/Internal sales candidate. The role involves handling calls, emails, quotes, purchase orders, and deliveries while supporting the team.

You will work in a fast-paced, customer-facing environment with induction and training provided. Strong numeracy, Office 365 and social media skills are beneficial; prior experience in industrial/construction sales is ideal.