Industrial Account Manager - Northwest (Hybrid)

Smiths Group; Manchester; Hybrid; GBP 40,000 - 66,000; Full time

Job summary

John Crane, a business of Smiths Group, is seeking an Account Manager to drive profitable growth across the North West region. You will convert enquiries to orders, build new customer accounts and nurture existing relationships with technical expertise.

The role is hybrid, with normal office hours and regular travel to customer sites. You will work closely with engineering and tender teams, manage sales reporting, and uphold safety and compliance standards.

Qualifications

• Demonstrated experience in an Account Manager position within industrial/mechanical/engineering sectors.
• Strong understanding of technical products, customer engagement, and commercial account development.
• Excellent written and spoken communication skills.
• Ability to manage budgets and financial planning.

Responsibilities

• Develop and execute growth plans for the allocated North West territory.
• Identify, secure and develop new customer accounts to increase market penetration.
• Sustain and manage existing customer relationships and service delivery.
• Promote and sell John Crane products in line with company policies and pricing.
• Collaborate with engineering and tender teams to deliver quality tenders.
• Maintain sales reports and update the sales funnel in the CRM (C4C).
• Ensure health, safety and environmental compliance and report hazards.
• Prepare monthly reports on sales progress aligned with business needs.

Skills

Account management

Technical product knowledge

Communication skills

Time management

Budgeting / financial planning

Tools

C4C

Job description

John Crane, a business of Smiths Group, is seeking an Account Manager to drive profitable growth across the North West region. You will convert enquiries to orders, build new customer accounts and nurture existing relationships with technical expertise.

The role is hybrid, with normal office hours and regular travel to customer sites. You will work closely with engineering and tender teams, manage sales reporting, and uphold safety and compliance standards.