Indirect Sales - Travel Management Company Manager

Whitbread; Dunstable; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

An established industry player is seeking a dynamic Travel Management Company Manager to oversee relationships with TMCs and drive growth. This role involves developing strategic account plans, managing medium to large accounts, and leveraging travel industry experience to identify new business opportunities. The ideal candidate will thrive in a hybrid working environment, balancing office presence with remote work, while also representing the company at trade shows. Join a recognized leader in hospitality, committed to creating exceptional experiences for guests and fostering an inclusive workplace.

Qualifications

• Experience in the travel industry, focusing on relationship and account management.
• Ability to interpret data and understand business travel trends.

Responsibilities

• Manage relationships with multiple TMCs to achieve growth targets.
• Develop account plans and source new business opportunities.

Skills

Travel Industry Experience

Relationship Management

Account Management

Sales Experience

Data Interpretation

Job description

Indirect Sales - Travel Management Company Manager

17 April 2025

Job Title: Travel Management Company (TMC) Manager

We are looking to hire a Travel Management Company Manager (TMC Manager). At Premier Inn we have many channels, business to consumer (B2C), Business to Business (B2B), working with Leisure Tours Companies and also working with Travel Management Companies – all to do with booking hotel rooms for Premier Inn.

Salary: £32,000 - £37,000 + up to 30% bonus OTE (To 45% capped)

Contract Type: Permanent

Location: Dunstable, LU5 5XE, hybrid working, 3 days a week in the office, 2 days from home (occasional working from Holborn, London possible)

The purpose of this role is to be an account manager/relationship manager with the number of TMCs that you’ll work with. Your remit will be to develop account plans with the TMC businesses assigned; ensuring that we are hitting the growth targets we have set. Part of your role will also be to hunt down new business within your current accounts and source new connections across the TMC landscape. You’ll do this by understanding the current business and the opportunities available to go after. You’ll also be going through and agreeing contract renewals and revisions; working with the Head of Indirect Sales and the wider team to achieve this. There will be a requirement to hold quarterly and annual reviews to analyse business trends as well as creating monthly reports. There will also be the opportunity to represent Premier Inn hotels at Trade Shows, usually between 3 and 5 per year.

You will look after a handful of medium to large accounts which have multiple £m worth of revenue to Premier Inn. The TMC companies are likely to have international presence, and your accounts may be across UKI and will require engagement with the German account team.

We are looking for someone who has travel industry experience, either within the supplier/TMC ecosystem or as a corporate buyer at a corporate company; working in some kind of relationship management, account management or sales experience. You’ll also need to be comfortable with using, interpreting information and data to understand trends, patterns and opportunities and keeping up to date with changes and developments within business travel.

We’re Whitbread; the UK’s largest hospitality business with over 1,200 hotels and restaurants across UKI and Germany but we’re more than that. We’re the 38,000 people who make everyday experiences special that delight over 5 million guests every month.

We are proud to have been recognised as a Top Employer for 14 consecutive years, voted a top apprenticeship employer by Department of Education and Rate my Apprenticeship, this year we placed #10 in the Stonewall Workplace Equality Index for our commitment to LGBTQIA+ inclusion at Whitbread and have been awarded as a Top 25 Exemplary Employer in the Investing in Ethnicity Parliamentary Matrix as the only hospitality company leading the way in terms of Inclusion.