Corporate Sustainability Manager

TN United Kingdom; Greater London; Remote; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Corporate Sustainability Manager to drive innovative solutions in the waste sector. In this pivotal role, you will foster strong client relationships, analyze data to support client needs, and contribute to strategic decision-making. You will be empowered to implement solutions that align with both client objectives and industry regulations. This role offers a unique opportunity to work primarily from home while engaging with clients nationwide, ensuring your contributions have a significant impact on sustainability efforts. If you're passionate about making a difference and thrive in a dynamic environment, this position is perfect for you.

Benefits

Competitive salary

Potential bonuses

Car allowance or company car

Enhanced holiday entitlement

Employer-contributed pension scheme

Opportunities for personal growth

Qualifications

• 2-5 years of Account Management experience within the waste industry.
• Proven track record of delivering excellent customer service.
• Ability to work independently and as part of a team.

Responsibilities

• Develop strong relationships with clients to understand their needs.
• Provide monthly statistical data analysis pertinent to client requirements.
• Prepare reports for management meetings and maintain accurate records.

Skills

Commercial awareness

Resilience

Decision-making

Communication skills

Organisational skills

Time management

IT skills

Relationship building

Customer care

Negotiation

Quick thinking

Routine tasks

Setting expectations

Business understanding

Numerical ability

Analytical skills

Partnership building

Education

Grade C or above in Maths and English GCSE or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Job description

Job Description

Job Summary

As Corporate Sustainability Manager at Novati (part of Reconomy), you will develop strong working relationships with our client base, demonstrating an understanding of the client’s needs and offering forward-thinking solutions.

You will be responsible for driving the business forward through innovative solutions, identifying new revenue streams, and presenting them at site and head office levels.

It will be your responsibility to gain and expand your knowledge of your client’s industry and the waste industry, using this knowledge to offer bespoke solutions aligned with the client’s needs and strategic plans, without compromising legislation, service provision, and margins.

Providing monthly statistical data analysis pertinent to the client’s requirements, including but not limited to:

• Landfill diversion rates
• Spend
• Education & training support requirements
• Market knowledge
• Compliance updates & records
• Service success

Typical duties and responsibilities include:

• Providing weekly updates to the Head of Corporate Sustainability on weekly activities.
• Preparing monthly reports for the Senior Corporate Sustainability Manager to present at the monthly management meeting.
• Maintaining accurate customer records and service details using our bespoke system, The Hub.
• Monitoring and updating delivery/induction/support plans monthly.
• Making well-thought-out decisions with minimal guidance.

Skills Required

The skills you will need for your role include:

• Commercial awareness – understanding NOVATI’s vision, mission, core values, market position, and your role within the company.
• Resilience – maintaining positivity, coping under stress, being open to change, and meeting strict targets and deadlines.
• Decision-making – ability to make independent, strong decisions and implement them effectively.
• Communication skills – listening, questioning, relationship-building, clear writing, confident speaking, and effective information dissemination.
• Organisational skills – working quickly and accurately with attention to detail.
• Time management – managing your workload efficiently and analyzing your performance.
• IT skills – confident use of Microsoft Office applications, especially Excel, Outlook, PowerPoint, and Word.
• Relationship building – establishing strong relationships through positivity and listening skills.
• Customer care – driving excellence through focused customer service.
• Negotiation – using integrity and assertiveness to foster sustainable relationships.
• Quick thinking – ability to think clearly and decisively under pressure.
• Routine tasks – accurate data input and focus on detail.
• Setting expectations – managing internal and external stakeholder expectations.
• Business understanding – interpreting industry and business needs.
• Numerical ability – analyzing data, calculating pricing, and providing financial reports.
• Analytical skills – problem-solving and ownership of issues, working independently or in teams.
• Partnership building – fostering strong relationships with suppliers.

Candidate Requirements

• 2-5 years of Account Management experience within the waste industry.
• Experience in upselling within your portfolio of accounts.
• Full UK Driving Licence.
• Proven track record of delivering excellent customer service.
• Strategic and analytical mindset to drive NOVATI forward.
• Ability to make and implement strong business decisions.
• Patience and resilience.
• Proficiency in Microsoft Office applications, especially Excel, Outlook, PowerPoint, and Word.
• Ability to work independently and as part of a team.
• Grade C or above in Maths and English GCSE or equivalent.

What We Offer

• A challenging and rewarding role in a growing business.
• Opportunities for personal growth through tailored development programs.
• Competitive salary, potential bonuses, car allowance, or company car.
• Enhanced holiday entitlement.
• Employer-contributed pension scheme.

Additional Information

• Working hours: 40 hours per week, Monday to Friday.
• Location: Primarily remote working from home.
• Travel: Visiting customers nationally, with occasional overnight stays.