Independent Living Support Worker | Build Independence

Curo; Bath; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

26 days annual leave + bank holidays

Birthday off

Up to 10% pension match

Mileage allowance

Health benefits

Employee Assistance Programme

Job summary

Curo is hiring a Support Worker for Independent Living across Bath & North East Somerset. You’ll manage your own caseload, build trust, and help customers live independently, with Monday–Friday, 37 hours/week and no personal care duties. A DBS check will be arranged, and a car is required for occasional travel.

You’ll work in a community-based role focused on enabling customers to access services, maximise income, and maintain independence in their own homes.

Qualifications

• Experience in a customer-service or customer-facing role.
• Strong listening skills and ability to understand what customers really need.
• Excellent time management and organisational skills.
• Comfort with challenging conversations while remaining respectful and supportive.
• Good IT skills including Microsoft Office and mobile apps.
• Full driving licence with access to a car and business insurance.

Responsibilities

• Manage your own caseload of customers and build trust with individuals.
• Develop personalised support plans to help customers live independently.
• Coordinate with partner agencies to arrange appropriate support.
• Assist customers with practical tasks like shopping, appointments and accessing services.
• Help customers maximise income and access eligible benefits.
• Complete annual personal alarm safety checks and maintain case notes.

Skills

Customer service

Active listening

Time management

Communication

IT skills

Driving licence

Transporting customers

Tools

Microsoft Office

Mobile apps

Job description

Curo is hiring a Support Worker for Independent Living across Bath & North East Somerset. You’ll manage your own caseload, build trust, and help customers live independently, with Monday–Friday, 37 hours/week and no personal care duties. A DBS check will be arranged, and a car is required for occasional travel.

You’ll work in a community-based role focused on enabling customers to access services, maximise income, and maintain independence in their own homes.