Independent Living Manager

Joseph Rowntree Housing Trust; New Earswick; On-site; GBP 43,000 - 53,000; Full time

Job summary

Joseph Rowntree Housing Trust is recruiting an Independent Living Manager for Hartrigg Oaks, New Earswick, York. The role is full-time (35 hours) with a salary of £48,211.80 per annum.

You will lead service co-creation with residents and staff, ensuring high-quality housing services and strong cross-department collaboration. You will bring experience in budgets, health and safety, and partnerships, plus proficiency in Microsoft Office and social media to deliver positive outcomes for residents

Qualifications

• CIH Level 4 qualification (or willingness to work towards).
• Inclusive, collaborative leadership across departments and locations to achieve KPIs.
• Experience in community engagement and partnership working; managing contractor relationships.
• Overseeing complex budgets and ensuring health and safety compliance.
• Competent user of Microsoft Office and social media.

Responsibilities

• Co-create and shape services at Hartrigg Oaks Retirement Village.
• Collaborate with residents, staff, and external partners to enhance wellbeing and independence.

Skills

Leadership

Contractor management

Community engagement

Microsoft Office

Social media

Budget management

Education

CIH Level 4

Job description

JRHT1244947

Independent Living Manager
York - Hartrigg Oaks, New Earswick
£48,211.80 per annum
Permanent, Full Time (35 hours per week)

*Please note that we do not currently offer any Tier 2 sponsorship*

About the role

The Independent Living Manager will play a key role in the co-creation of services at Hartrigg Oaks Retirement Village, working collaboratively with residents, staff teams, and external partners to design and shape services that enhance wellbeing, independence, and community life.

About you

As our Independent Living Manager, you will bring a strong track record of delivering high-quality housing services, alongside a CIH Level 4 qualification or a willingness to work towards this.

You will be an inclusive and collaborative leader, experienced in working across departments and locations to achieve KPIs and improve resident satisfaction. Confident in making informed decisions, you value the views of others and apply sound judgement in complex environments.

You will have experience in community engagement, partnership working, and managing contractor relationships, as well as overseeing complex budgets and ensuring compliance with health and safety regulations.

A competent user of Microsoft Office and social media, you will combine strong operational knowledge with a proactive, solutions-focused approach to deliver positive outcomes for residents and JRHT.

Our core priority

JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.

Additional Information

We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference - and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.

Our commitment to Equality, Diversity and Inclusion

At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.

As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

Closing date for applications is 1st November 2026
Interviews will take place on 3rd November 2026

Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.