Independent Living Assistant Co-Ordinator - 489140

Bield Housing and Care; Perth; On-site; GBP 15,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Enhanced pension scheme

Generous holidays entitlement

Flexible working

Health care benefit plan

Credit union

Cycle to work scheme

Employee assistance programme

Learning & development opportunities

Job summary

Bield Housing and Care in Perth is seeking an Independent Living Assistant Co-Ordinator to support day-to-day operations across the local hub. You will help ensure consistent service delivery, maintain good tenant relationships and support wellbeing in a flexible rota across 7 days.

The role focuses on older tenants, GDPR compliance, and smooth meals service, with a part-time 18-hour week and occasional weekend work to cover service needs.

Qualifications

• Relevant work experience within a housing management setting (or equivalent) with responsibility for day-to-day management of services and people.
• You should bring to the role a genuine interest in working with older people and an ability to respond calmly to requests for assistance.

Responsibilities

• Support the effective day-to-day operation of Independent Living services across the local hub.
• Assist in maintaining consistent practice across developments and ensure clear communication within staff teams.
• Maintain regular contact with tenants to support wellbeing, encourage social connections, identify changes or concerns and take appropriate action.
• Ensure complaints or concerns are recorded accurately and escalated appropriately, promoting good practice and GDPR compliance.
• Work flexibly across all developments within the local hub to ensure continuity and high-quality tenant experience; assist with meals service.

Skills

Housing management

Tenant support

Communication

GDPR awareness

Job description

Independent Living Assistant Co-Ordinator Opportunity at our Perth Hub (Quayside Court and Gladstone Court)

As an Independent Living Assistant Co-Ordinator

You will be responsible for supporting the effective day to day operation of Independent Living services across the local hub, ensuring services are well resourced, consistently delivered and aligned with organisational standards. Working closely with the Independent Living Co Ordinator and wider team, you will help maintain consistent practice across all developments and ensure clear, effective communication within staff teams.

You will maintain regular contact with tenants to support their wellbeing, encourage social connections and identify any changes or concerns, taking appropriate action and informing others where required and with the tenant's permission.

The role includes ensuring complaints or concerns are recorded accurately and escalated appropriately, promoting good practice across teams, and ensuring compliance with GDPR responsibilities.

This role requires working flexibly across all developments within the local hub in line with service needs, ensuring continuity, consistency and a high quality experience for all tenants. You will assist with the smooth running of the meals service.

Hours of employment

18 hours per week on a rota basis over 7 days, 9am to 5pm with an hour unpaid break. This will remain flexible to suit the hub requirements. There will be a requirement to work on a weekend rota as required which is currently 1 in 4.

Salary: £14,842.28 - £15,216.17 pro rata (£28,860 - £29,587 FTE)

About You

• Relevant work experience within a housing management setting (or
• equivalent) with responsibility for day-to-day management of services and people.
• You should bring to the role a genuine interest in working with older people and an ability to respond calmly to requests for assistance.

What We Offer

• Competitive salary, reviewed annually.
• Enhanced Pension Scheme
• Generous holidays entitlement
• Opportunities to work flexibly
• Access to a health care benefit plan, credit union and cycle to work scheme
• Employee Assistance Programme
• Opportunity to access wide range of learning and development activities including management & leadership programmes, job related training and qualifications to ensure your continuous progress.

Important Information

• This post is exempt from the Rehabilitation of Offenders Act 1974 - you must disclose all unspent and relevant spent convictions.
• Bield Housing & Care does not currently hold a sponsorship licence - we are unable to support visa applications at this time.
• Please see the attachment above for the full job description and person specification.
• Bield Housing & Care. Scottish Charity no. SC006878 I Property Factor PF000146

Disability Confident

Bield is a proud disability confident accredited employer. As users of the disability symbol, we guarantee to interview all disabled applicants who meet the vacancy minimum criteria.

In order to help you succeed, we will make all required reasonable adjustments to facilitate your inclusion during our recruitment and selection process. Adjustments will vary from person to person; if you wish to discuss how Bield can support you throughout the recruitment process, please get in touch.