Independent Living Advisor

The Guinness Partnership; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

The Guinness Partnership is seeking an Independent Living Advisor to join our East London team on a full-time, permanent basis (Stamford Hill). You will support older residents to maintain independence and wellbeing, handle housing matters, assist with viewings and moving in, and explain tenancy rights and responsibilities.

The role covers financial advice, signposting to services (assistive technology, adaptations), scheme inspections, health and safety checks, and contractor monitoring; travel

Qualifications

• Experience of supporting older people.
• Commitment to equality, diversity and inclusion.
• Excellent communication skills.
• Good administrative and numeracy skills.
• Ability to work independently as well as in a team.
• Strong written and verbal communication.
• Proficiency in Microsoft Office applications.
• Full UK driving licence.

Responsibilities

• Deliver high-quality housing management services across sheltered schemes.
• Build relationships with residents and support viewings and moving-in.
• Explain tenancy rights and responsibilities.
• Provide advice on accessing financial support and benefits.
• Signpost or refer residents to services such as assistive tech or adaptations.
• Carry out scheme inspections and monitor health and safety.
• Monitor contractor performance and maintain service standards.
• Travel across East London schemes as required.

Skills

Older people support

Equality & inclusion

Communication

Admin & numeracy

Independent work

Teamwork

Written & verbal

MS Office

Driving licence

Tools

Microsoft Office

Job description

Job Description We are currently recruiting for an Independent Living Advisor to join our team on a full time, permanent basis covering the East London region (Stamford Hill).

This is an excellent opportunity for someone who is passionate about supporting older people to maintain their independence, wellbeing, and quality of life.

You will be working 35 per week, over 5 days, Monday - Friday.

Reporting to the Independent Living Manager, you will play a vital role in delivering high-quality housing management services across our sheltered schemes. You will build strong relationships with residents, support prospective tenants through viewings and the moving-in process, and ensure residents fully understand their tenancy agreements, including their rights and responsibilities.

You will also provide advice and guidance on accessing financial support, including housing-related benefits, and signpost or refer residents to appropriate services such as assistive technology, property adaptations, or additional support where needed. As part of your day-to-day responsibilities, you will carry out scheme inspections, ensure health and safety standards are met, and monitor contractor performance to maintain high service delivery standards.

As this is a floating role, flexibility to travel across schemes in the East London region is essential.

What We Are Looking For

• Experience of supporting older people and promoting independent living
• A strong commitment to equality, diversity, and inclusion
• Excellent communication skills, with the ability to explain complex information clearly
• Good administrative and numeracy skills
• Ability to work independently as well as part of a team
• Strong written and verbal communication skills
• Proficiency in Microsoft Office applications
• A full UK driving licence and access to a vehicle

If you are interested in making a real difference, we would love to hear from you!

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