Inclusion Administration Officer

Manchester City Council; Greater Manchester; On-site; GBP 23,000 - 25,000; Full time

Job summary

Manchester City Council is seeking an Inclusion Administrative Officer to provide high-quality administrative support to the SEND Department and Safeguarding Team. You will manage key information systems, coordinate safeguarding and SEND activities, and produce reports to support inclusion services across the school.

The role requires GCSE English and Maths with strong communication and discretion, working 35 hours per week in term-time plus inset. DBS checks are part of the process.

Qualifications

• Experience of working in a busy support environment.
• Excellent communication skills and attention to detail.
• Ability to manage sensitive information with discretion.
• Experience coordinating safeguarding and SEND activities.

Responsibilities

• Provide high-quality administrative support to the SEND Department and Safeguarding Team.
• Maintain systems, records and processes confidentially.
• Coordinate safeguarding and SEND activities with stakeholders.
• Produce reports and documentation to support inclusion services.

Skills

Organised

Communication

Attention to detail

Discretion

Teamwork

Relationship building

Education

GCSE English and Maths

Tools

CPOMS

Edukey

Sims

Job description

About The Role

Contract Type: Permanent, Term time only plus Inset

Working Hours: Full Time, 35 hours per week

Number of positions: 1

Qualifications Required: GCSE English and Maths
Start Date: 2nd November 2026

Salary: Grade 4 Points 7-11 Actual Salary: £23,460 to £25,006

We are looking for a highly organised and professional administrator with experience of working in a busy support environment and managing sensitive information with discretion.

You will have excellent communication skills, strong attention to detail and confidence using a range of IT systems and software packages.

Equally important is your ability to build positive relationships with colleagues, students, families and external professionals, while remaining adaptable, proactive and solution-focused.

If you are passionate about supporting young people, committed to inclusion and safeguarding, and enjoy working collaboratively as part of a dedicated team, we would love to hear from you.

About the Candidate

As our Inclusion Administrative Officer, you will provide high-quality administrative support to both the SEND Department and Safeguarding Team, ensuring that systems, records and processes are maintained efficiently, accurately and confidentially.

Working closely with the SENDCo, Deputy DSL, school staff, external agencies, parents and carers, you will help coordinate safeguarding and SEND activities, manage key information systems including CPOMS, Edukey and SIMS, organise meetings and reviews, produce reports and documentation, and support the effective delivery of inclusion services across the school.

No two days are the same, and your work will play an important role in helping students receive the support they need to thrive

About Us

We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. The above post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. DBS Code of Practice which can be viewed here.

This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable.

We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation