Inbound Sales & Customer Advisor — Commission

Hewett Recruitment; Larkhill; Vor Ort; GBP 14.000 - 21.000; Vollzeit

Zusammenfassung

Hewett Recruitment is seeking a Sales & Customer Advisor in Kidderminster to join a busy team. You will handle inbound enquiries, convert interest into orders and work toward sales targets while earning commission.

This role is fully office-based with Monday to Friday hours. Ideal candidates have sales or customer service experience, a confident telephone manner and a proactive approach to upselling.

Qualifikationen

• Sales experience in contact centre, telesales, retail or customer-facing roles.
• Experience meeting sales, conversion or revenue targets.
• Confident and friendly telephone manner.
• Strong written communication for email and live chat.
• Good IT skills and ability to use multiple systems.

Aufgaben

• Handle inbound customer enquiries via telephone, live chat and email.
• Convert enquiries into sales and work toward targets.
• Ask questions to understand customer requirements and budgets.
• Recommend suitable products and ask for the order.
• Identify upsell and cross-sell opportunities.
• Follow up quotations, callback requests and incomplete orders.
• Develop knowledge across the product range.
• Support customers with pre-sale and after-sales enquiries.
• Resolve customer queries and issues professionally.
• Record customer interactions accurately in internal systems.

Kenntnisse

Sales experience

Target-driven

Telephone communication

Rapport building

Objection handling

Closing skills

Resilience

Written communication

IT skills

Customer service mindset

Tools

CRM systems

Jobbeschreibung

Hewett Recruitment is seeking a Sales & Customer Advisor in Kidderminster to join a busy team. You will handle inbound enquiries, convert interest into orders and work toward sales targets while earning commission.

This role is fully office-based with Monday to Friday hours. Ideal candidates have sales or customer service experience, a confident telephone manner and a proactive approach to upselling.