Inbound Renewals Advisor — Earn Bonuses & Shares

RAC; Bradley Stoke; On-site; GBP 26,736 - 34,000; Full time

Benefits offered by this job

Bonus scheme

Retainer bonus

Share options

Free RAC Ultimate breakdown cover

Car salary sacrifice scheme

Generous holidays

Pension & life cover

Wellbeing support

Exclusive discounts

Job summary

A leading roadside assistance provider in the UK seeks a Customer Experience Representative to join the inbound Renewals & Retention team. This full-time role offers a competitive base salary of around £26,736.53, with potential earnings reaching £34,000. Candidates should exhibit strong communication skills, energy, and a passion for customer satisfaction. Various benefits include a bonus scheme, generous holidays, and free RAC breakdown cover. Join us and be a part of our commitment to exceptional customer service.

Qualifications

• Experience in sales, customer service, or a contact center is an asset.
• Ability to maintain accurate records.
• Passionate about delivering great customer outcomes.

Responsibilities

• Take inbound calls from members for renewals and discussions.
• Deliver tailored solutions and retain membership.
• Promote RAC breakdown cover benefits.

Skills

Confident communication

Energy and enthusiasm

Empathy

Ability to meet performance targets

Job description

A leading roadside assistance provider in the UK seeks a Customer Experience Representative to join the inbound Renewals & Retention team. This full-time role offers a competitive base salary of around £26,736.53, with potential earnings reaching £34,000. Candidates should exhibit strong communication skills, energy, and a passion for customer satisfaction. Various benefits include a bonus scheme, generous holidays, and free RAC breakdown cover. Join us and be a part of our commitment to exceptional customer service.