Inbound First Line Manager | Lead UK Team in Rugby

Rapier Employment Limited; Rugby; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Modern working environment

On-site canteen (subsidised)

Free tea and coffee

Free on-site parking

Weekly or monthly pay option

Possible permanent role after 12 weeks

24/7 agency support

33 days annual leave (incl. bank)

Job summary

Rapier Employment Limited is seeking an experienced Inbound First Line Manager for our Rugby, CV23 site. The role oversees the UK inbound team of four planners, two operations staff and five admins, working with another manager to drive planning and staff development.

The position is full-time with a Monday–Friday, 37.5-hour week across shifts and a salary of £34,500 per annum. The candidate will lead and manage the UK inbound team in a fast-paced environment.

Qualifications

• Proven supervisory experience.
• Strong organisational abilities.
• Resilience to perform under pressure in an inbound office environment.

Responsibilities

• Lead the Planning team and drive development of people and processes across the account areas.
• Streamline processes and coordinate with the Vendor Communication team to plan collections for the following day.
• Bring together Inbound and Outbound operations to create synergies and cost savings.
• Monitor key performance indicators and drive continuous improvement initiatives.
• Foster a collaborative team culture with clear accountability and teamwork.
• Maintain strong relationships with customers and account teams.

Skills

Supervisory experience

Organisational skills

Resilience under pressure

Inbound office experience

Tools

Paragon Planning

Job description

Rapier Employment Limited is seeking an experienced Inbound First Line Manager for our Rugby, CV23 site. The role oversees the UK inbound team of four planners, two operations staff and five admins, working with another manager to drive planning and staff development.

The position is full-time with a Monday–Friday, 37.5-hour week across shifts and a salary of £34,500 per annum. The candidate will lead and manage the UK inbound team in a fast-paced environment.