First Line Manager

Rapier Employment Limited; Rugby; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Modern working environment

On-site canteen (subsidised)

Free tea and coffee

Free on-site parking

Weekly or monthly pay option

Possible permanent role after 12 weeks

24/7 agency support

33 days annual leave (incl. bank)

Job summary

Rapier Employment Limited is seeking an experienced Inbound First Line Manager for our Rugby, CV23 site. The role oversees the UK inbound team of four planners, two operations staff and five admins, working with another manager to drive planning and staff development.

The position is full-time with a Monday–Friday, 37.5-hour week across shifts and a salary of £34,500 per annum. The candidate will lead and manage the UK inbound team in a fast-paced environment.

Qualifications

• Proven supervisory experience.
• Strong organisational abilities.
• Resilience to perform under pressure in an inbound office environment.

Responsibilities

• Lead the Planning team and drive development of people and processes across the account areas.
• Streamline processes and coordinate with the Vendor Communication team to plan collections for the following day.
• Bring together Inbound and Outbound operations to create synergies and cost savings.
• Monitor key performance indicators and drive continuous improvement initiatives.
• Foster a collaborative team culture with clear accountability and teamwork.
• Maintain strong relationships with customers and account teams.

Skills

Supervisory experience

Organisational skills

Resilience under pressure

Inbound office experience

Tools

Paragon Planning

Job description

This full-time First Line Manager position in Rugby offers a salary of £34,500 per annum.

Based at CV23, the successful candidate will oversee the UK inbound team, comprising four planners, two operations support staff and five administrators. Working alongside another manager, duties include leading the planning function and contributing to staff development.

Hours follow a weekly rotation across three shifts: 07:00-15:00, 10:00-18:00 and 13:00-21:00, Monday to Friday, totalling 37.5 hours each week.

Applicants should possess proven supervisory experience, strong organisational abilities and the resilience to perform effectively under pressure within an inbound office setting.

INBOUND FIRST LINE MANAGER WANTED!

Location: Rugby, CV23.

Days of Work: Monday to Friday.

Hours of work: Weekly rotation, 07:00- 15:00/10:00-18:00/13:00-21:00 (37.5 per week).

Salary: £34.5K per anumm (£17.69ph).

Are you an experienced First Line Manger looking for a change of scenery? Our World renounced international retail client are looking for an experienced First Line Manager to join their inbound office team in Rugby, CV23. As a First line Manger, you will be working alongside another FLM, You will lead and manage the UK inbound team. This is a fast-paced role which would suit someone who works well under pressure.

WHAT YOU'LL DO AS AN INBOUND FIRST LINE MANAGER:

Lead the Planning team and play a key role in the development of people and processes across the account areas.

Your leadership will inspire and motivate our team to reach new heights!

Streamline Processes: Lead and support the Vendor Communication team to ensure collections are agreed and planned for the following day.

Bring together the Inbound and Outbound operations to create synergies and cost savings.

Monitor Performance: Track key performance indicators and drive continuous improvement initiatives to meet and exceed our goals.

Foster Collaboration: Build a strong team culture that values communication, accountability, and teamwork.

Together, we'll achieve great results!

To ensure strong and effective relationships are maintained with both customer and account team.

THIS ROLE WOULD SUIT PEOPLE WHO:

• Experience with Transport and route planning.
• Have previous team supervisor/management experience.
• Experience using the Paragon Planning tool is desirable.
• Have a strategic mindset and a passion for problem-solving.
• You're a natural leader with excellent communication skills, able to inspire and engage your team

WHAT WE OFFER:

• Modern working environment.
• Subsidised on site canteen that serves hot food.
• Free tea and coffee.
• Free on-site parking.
• Option to be paid weekly or monthly.
• Potential to go permanent after 12-weeks.
• 24/7 agency contact-ability.
• Minimum 33 days annual leave (Including bank holidays, subject to accrual)