In-Store Timber Door Sales & Customer Support Advisor

Confidential; Farnham; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Discretionary bonus

Company pension

23 days holiday

Staff discount

My Staff Shop platform

Cycle to work

Electric car schemes

Referral program

Sick pay after qualifying period

Job summary

Confidential in Farnham is seeking a Sales and Customer Support Advisor to join a friendly team in our newest store. You will interact with customers face to face and via telephone, converting queries into orders while providing product advice.

The role requires proven sales skills, strong customer service, and good PC knowledge. Training and an extensive benefits package are provided, including a discretionary bonus and pension scheme.

Qualifications

• Experience in retail environment and handling customer queries.
• Ability to convert queries into orders with excellent consumer advice.
• Good IT skills and ability to learn in-house purchasing systems.

Responsibilities

• Deliver exceptional customer service to walk-in customers and on the phone.
• Suggest best products, upsell where appropriate, and manage orders.

Skills

Sales experience

Customer service

PC skills

Tools

Microsoft Office

Purchasing systems

Job description

Confidential in Farnham is seeking a Sales and Customer Support Advisor to join a friendly team in our newest store. You will interact with customers face to face and via telephone, converting queries into orders while providing product advice.

The role requires proven sales skills, strong customer service, and good PC knowledge. Training and an extensive benefits package are provided, including a discretionary bonus and pension scheme.