In-Store Team Leader: Develop People & Delight Customers

Tesco UK; Rickmansworth; On-site; GBP 30,000 - 40,000; Full time

Job summary

Tesco UK is looking for a Team Manager to lead and develop store teams, delivering a great in-store customer experience. You’ll recruit, train and coach colleagues to provide excellent service while maintaining strong product knowledge and driving store performance.

You’ll plan shifts, manage trade activity to grow sales, and ensure safe, legal operations while upholding Tesco’s values of diversity and inclusion. Flexible working may be discussed.

Qualifications

• Proven experience leading and developing teams.
• Strong communication and coaching skills.
• Customer-focused mindset with a commitment to excellence.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high-performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing knowledge to deliver the Store Change Plan and manage resources effectively.
• Identifying and resolving root-cause issues with sustainable solutions.
• Prioritising colleague safety and ensuring legal trading by using security and safety tools.

Skills

Leadership

People management

Communication

Team development

Job description

Tesco UK is looking for a Team Manager to lead and develop store teams, delivering a great in-store customer experience. You’ll recruit, train and coach colleagues to provide excellent service while maintaining strong product knowledge and driving store performance.

You’ll plan shifts, manage trade activity to grow sales, and ensure safe, legal operations while upholding Tesco’s values of diversity and inclusion. Flexible working may be discussed.