In-Store Team Lead – Customer Experience

Frasers Group; Strabane; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Monthly & Quarterly Bonuses

Company pension scheme

Group wide 20% discount across Frasers

Health Insurance policy discount

Job summary

Sports Direct in Strabane is seeking an experienced Supervisor to lead a small in-store team and role-model our customer-first approach. You will drive daily performance, train staff to deliver a world-class shopping experience, maintain visual standards, and seize development opportunities through our induction and training programs.

You will be responsible for driving sales, delivering exceptional service, and promoting the Sports Direct values across the store while supporting a

Qualifications

• Recent Supervisory experience.
• Passion for retail and people.
• Confident leader who can motivate and challenge others to deliver.
• Detail oriented.
• Ability to communicate at all levels.
• A desire and hunger to be the best.
• Promote the Sports Direct values and our culture to internal and external parties.

Responsibilities

• Lead a small team in one of our instore departments.
• Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently.
• Create an engaging working environment for colleagues.
• Providing on the spot feedback, and celebrating success.
• You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand.
• Lead the team to follow best practices to support the delivery of commercial goals and brand knowledge.

Skills

Supervisory experience

Retail passion

People leadership

Attention to detail

Communication skills

Ambition/drive

Promote company values

Job description

Sports Direct in Strabane is seeking an experienced Supervisor to lead a small in-store team and role-model our customer-first approach. You will drive daily performance, train staff to deliver a world-class shopping experience, maintain visual standards, and seize development opportunities through our induction and training programs.

You will be responsible for driving sales, delivering exceptional service, and promoting the Sports Direct values across the store while supporting a