In-Store Shift Leader — Flexible Hours & Impact

Tesco Retail; Glasgow; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco Retail in Glasgow is seeking a Shift Lead to oversee daily store operations, coach colleagues and ensure outstanding customer service. Lead across all store areas, manage day-to-day queries, and foster inclusive team relationships.

The role emphasizes flexible scheduling within availability windows, with hours guaranteed and a minimum weekly commitment. Applicants should be 18+, experienced in fast-paced retail, and capable of making balanced decisions and coaching others.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication and customer service skills.
• Ability to coach and motivate colleagues.
• Flexible and proactive problem solving.

Responsibilities

• Lead the store team to deliver a great in-store experience.
• Be the go-to person for day-to-day operational queries across all store areas.
• Coach colleagues and provide feedback to improve service quality.

Job description

Tesco Retail in Glasgow is seeking a Shift Lead to oversee daily store operations, coach colleagues and ensure outstanding customer service. Lead across all store areas, manage day-to-day queries, and foster inclusive team relationships.

The role emphasizes flexible scheduling within availability windows, with hours guaranteed and a minimum weekly commitment. Applicants should be 18+, experienced in fast-paced retail, and capable of making balanced decisions and coaching others.