In-Store Customer Experience & Merchandising Associate

WHSmith Travel; Downside; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Retail partner deals

Employee assistance

Job summary

WHSmith Travel is seeking a friendly Sales Assistant to deliver exceptional customer service and help maintain our high store standards. You’ll support stock replenishment, merchandising, and a tidy, inviting shopping environment for customers.

You’ll work independently or as part of a team, communicating confidently with colleagues and customers, and playing a key role in creating positive journeys for shoppers across our travel locations.

Qualifications

• Customer service experience emphasized in store roles.
• Ability to communicate clearly with colleagues and customers.
• Willingness to work as part of a team and support store standards.

Responsibilities

• Provide exceptional customer service to all customers.
• Carry out stock replenishment and keep store tidy and inviting.
• Maintain high standards of display and visual merchandising.
• Support colleagues and be a team player.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

WHSmith Travel is seeking a friendly Sales Assistant to deliver exceptional customer service and help maintain our high store standards. You’ll support stock replenishment, merchandising, and a tidy, inviting shopping environment for customers.

You’ll work independently or as part of a team, communicating confidently with colleagues and customers, and playing a key role in creating positive journeys for shoppers across our travel locations.