In-Store Customer Experience Specialist

WHSmith Travel; Bury St Edmunds; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Retail partner deals

Employee Assistance Programme

Job summary

WHSmith Travel is seeking a Sales Assistant to deliver outstanding customer service and help maintain a welcoming store environment. You will replenish stock, keep displays tidy, and support colleagues to ensure customers find what they need with ease.

The role focuses on delivering high standards, working as part of a team, and contributing to a positive store experience for every customer.

Qualifications

• Experience in delivering excellent customer service in a retail environment.
• Strong communication skills within a team and with customers.
• Ability to maintain clean, inviting displays and stock areas.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store tidy and inviting.
• Ensure displays and visual merchandising help customers find products easily.
• Be part of the team and support colleagues.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

WHSmith Travel is seeking a Sales Assistant to deliver outstanding customer service and help maintain a welcoming store environment. You will replenish stock, keep displays tidy, and support colleagues to ensure customers find what they need with ease.

The role focuses on delivering high standards, working as part of a team, and contributing to a positive store experience for every customer.